Customer service oriented manager with professional background in restaurant, retail, and sales. Career accomplishments include successful team development, increased revenue, positive customer service, and company brand name promotion.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
Coltrain Medical Group
Overland Park, KS
07.2020 - Current
Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
Coordinated patient appointments and maintained appointment schedule.
Monitored compliance with HIPAA regulations regarding confidentiality of patient information.
Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
Event Promoter
Renewal By Anderson
Lenexa, KS
02.2019 - 11.2022
Engaged with individuals to deliver details and promote company brand/products at local events.
Scheduled appointments for prospective buyers
Prepared event materials for all promoters
Baker
Hy-Vee
Raytown, MO
09.2019 - 05.2021
Baked fresh bread and pastries for department.
Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Provided customer service by answering questions about menu items or taking orders from customers.
Financial/Decision Support Manager at Carondelet Medical Group And Abrazo Medical GroupFinancial/Decision Support Manager at Carondelet Medical Group And Abrazo Medical Group
Cyogenetics and Molecular Senior Technologist at Dr. Sulaiman Al Habib Medical Group (MD LAB- Medical Diagnostic Lab)Cyogenetics and Molecular Senior Technologist at Dr. Sulaiman Al Habib Medical Group (MD LAB- Medical Diagnostic Lab)