Tina Olivo
Farmingdale,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Secretary
Carry Landscaping Design & Masonry
Dix Hills, NY
11.2018 - 02.2023
- Entering and processing new leads into Insightly
- Provide excellent follow up and customer service skills
- Processing payments in Quickbooks, uploading bank deposits, creating invoices and statements
- Creating Excel and Word Documents
- Coordinated, scheduled and arranged meeting calendars
- Reviewed and updated client correspondence files
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
Administrative Assistant
Lew Jan Textile
Commack, NY
08.2018 - 11.2018
- EDI Billing and Order Processing
- Creating Excel spreadsheets and running reports.
- Providing price quotes and lead times on special order items.
- Performed general administrative duties, including copying, faxing and filing.
- Addressed customer service inquiries thoroughly and quickly.
- Served as the primary liaison between clients and vendors.
- Packing and shipping of small office packages
Client Coordinator
Legacy Facility Maintenance Solutions
Bellport, NY
01.2018 - 05.2018
- Entering new work orders into software.
- Assign and dispatch technicians across the United States to complete work orders in their field of expertise.
- Provide excellent follow up and customer service skills.
- Update client portals and respond to corporate requests for status updates on open work orders.
- Use of various search engines to locate and build new business relations with new technicians.
- Compile information and submit proposals for approval.
- Follow up and see through to completion of each and every assigned work order.
Order Entry/Client Services
MEI, Corp.
Patchogue, NY
03.2015 - 07.2017
- Receiving and processing orders for Motorola Two Way Business Radios and accessories.
- Daily invoicing through quickbooks.
- Creating excel spreadsheets and running reports.
- Providing price quotes and lead times on special order items.
- Working with Shipping Department to ensure timely delivery of packages.
- Provided an elevated customer experience to generate a loyal clientèle.
- Responded to daily customer inquiries via Microsoft outlook email.
Client Services Manager/Data Entry Clerk
Rapid Recovery Solutions
Bohemia, NY
06.2010 - 02.2015
- Compiling, reviewing and entering data into the computer.
- Assisting salesman with the gathering of missing documents in order to process new accounts.
- Contacting and providing updates to Clients.
- Running background skiptrace reports to locate new contact information for debtors.
- Assisting our Attorney with gathering documents needed for lawsuits, as well as setting up appointments between the Attorney and Client to discuss filing a lawsuit.
- Running daily acknowledgement and monthly status reports and attaching documents to the server.
- Sending follow up emails to potential clients in order to obtain new business.
Caseworker
Binder & Binder
Hauppauge, NY
03.2009 - 06.2010
- Preparing applications for Clients who are applying for Social Security Disability and Supplemental Security Income.
- Contact Client's and obtain important information for their files and update the computer system such as treating doctors information, work history, other benefits they may be receiving and information regarding their dependents.
- Fill in reports and print them and prepare files that we send to the Social Security Administration.
- Contact Social Security, the Office of Disability Adjudication and Review, and the Appeal's Council.
- Speak with Representative's and obtain the necessary information needed to process claims.
Word Processor
Yale Associates Inc
Holtsville, NY
06.2007 - 12.2008
- Preparing reports for Clients including information on applicants applying for employment at various companies.
- Reports would include information such as: Personal Information (Name, Address, Date of Birth, SS#, Etc.), Employment History, Highest Level of Education, Criminal Background Searches, Motor Vehicle Records, Credit Searches, Litigation and Bankruptcy Searches, Etc.
- I would gather information from various documents and prepare a professional report for the Client to be able to easily read.
Medical Biller
Eastern Island Medical Care
Brentwood, NY
08.2006 - 02.2007
- Contacting insurance agencies for non-payment or outstanding balances on patient accounts.
- Copying, faxing, phones.
- Posting daily payments.
- Entering new patients into the database.
- Sending letters regarding patient accounts Contacting insurance agencies for authorization of services.
Education
Diploma - Medical Billing
Branford Hall Career Institute
Bohemia, NY2006
Skills
- Courteous to Customers, Trustworthy
- Excellent Communication Skills
- Fantastic Typing Skills
- Ability to multi-task in a fast paced environment
- Extremely organized
- Customer service
Timeline
Secretary
Carry Landscaping Design & Masonry
11.2018 - 02.2023
Administrative Assistant
Lew Jan Textile
08.2018 - 11.2018
Client Coordinator
Legacy Facility Maintenance Solutions
01.2018 - 05.2018
Order Entry/Client Services
MEI, Corp.
03.2015 - 07.2017
Client Services Manager/Data Entry Clerk
Rapid Recovery Solutions
06.2010 - 02.2015
Caseworker
Binder & Binder
03.2009 - 06.2010
Word Processor
Yale Associates Inc
06.2007 - 12.2008
Medical Biller
Eastern Island Medical Care
08.2006 - 02.2007
Diploma - Medical Billing
Branford Hall Career Institute