Has achieved different certificates. HUD Training. Fair Housing, Housing Program Specialist Time Management
Overview
24
24
years of professional experience
1
1
Certification
Work History
Housing Program Specialist
DC Housing Authority
12.2019
Provided recommendations for operations and administration within the Housing Choice Voucher Program. Assisted, tested and evaluated special HUD Rent Reform demonstration. Provided advice and guidance for participants of the Housing Choice Voucher Program. Interpreted federal policies and DCHA DCVP administrative plan to apply to day to day interactions with HCVP program participants. Acted as the point of contact for resolution to all community, owner or participant concerns complaints Advised senior management as to feasibility of application of new procedures and policies for production and management of housing program procedures. Maintained a caseload of approximately 350 local and federal voucher holders. Processed and reviewed over 700 recertifications on bi-annual basis to determine continued eligibility in the Housing Choice Voucher Program. Monitored clients to make sure compliance was met with program policy and ensure adherence to the District of Columbia Housing Authority administrative plan. Served as an expert witness at administrative hearings to resolve questions of client adherence to program guidelines.
Housing Program Specialist
DC Housing Authority
03.2005 - Current
Interview applicants to determine housing needs and eligibility Document family composition, citizenship status, age, income, identity, assets and other pertinent information as required Responsible for obtaining current, third party verifications in accordance with program requirements and procedures. Determine eligibility, by the calculation of income using allowances, assets and contract rent and perform data entry. Perform timely and accurate data entry Responsible for providing administrative and clerical support to the Recertification Supervisors, Specialist and Clients by answering routine questions, providing general information making preauthorized referrals and coordinating appropriate follow-through and resolutions Compose, edit and process general and confidential correspondence to include emails and faxes