Dynamic and results-driven professional with extensive experience as an Onsite Hotline Counselor at The Safe Center Li. Expert in crisis intervention and conflict resolution, achieving positive outcomes in challenging discussions. Proven ability to enhance documentation processes and contribute innovative ideas to improve team effectiveness. Committed to ongoing professional development in counseling techniques.
Hi, I’m
Tina Rickert
Garden City,NY
Summary
Overview
2026
years of professional experience
Work History
The Safe Center Li
Onsite Hotline Counselor
Job overview
- Streamlined documentation processes by implementing effective note-taking strategies that captured essential details of each call.
- Served as an approachable resource for colleagues, participating in team meetings and contributing valuable ideas to improve the hotline''s overall effectiveness.
- Achieved positive outcomes in challenging discussions by utilizing conflict resolution techniques during counseling sessions.
- Participated in ongoing professional development opportunities, staying current on best practices within the counseling field.
The Safe Center Li
Safe Home Advocate
08.1995 - 03.2025
Job overview
- Streamlined documentation processes by implementing effective note-taking strategies that captured essential details of each call.
- Served as an approachable resource for colleagues, participating in team meetings and contributing valuable ideas to improve the hotline''s overall effectiveness.
- Achieved positive outcomes in challenging discussions by utilizing conflict resolution techniques during counseling sessions.
- Participated in ongoing professional development opportunities, staying current on best practices within the counseling field.
Education
SUNY At Old WestburyOld Westbury, NY
Bachelor Of Arts from Psychology
12.1992
University Overview
Skills
- Crisis intervention
- Documentation management
- Conflict resolution
- Counseling techniques
- CPR, AED, Adult and Child first aid
- Microsoft office and Outlook
- Empower data base
Timeline
Safe Home Advocate
The Safe Center Li
08.1995 - 03.2025
Onsite Hotline Counselor
The Safe Center Li
SUNY At Old Westbury
Bachelor Of Arts from Psychology
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