Tina Rohling
Glasgow,KY
Summary
Professional with strong background in commercial automotive parts management. Skilled in inventory control, customer service, and sales strategies, ensuring optimal parts availability and client satisfaction. Known for fostering team collaboration, adapting to changing demands, and delivering consistent results. Adept at problem-solving and maintaining high standards in all tasks.
Overview
29
29
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
Glasgow, KY
01.2023 - Current
- Delivered exceptional customer service by providing knowledgeable parts assistance and recommendations.
- Managed inventory levels and ensured accurate stock replenishment to maintain product availability.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Assisted customers in identifying vehicle parts through effective communication and problem-solving skills.
Home Theater Sales Consultant
Best Buy
Crystal Lake, IL
08.2018 - 09.2021
- Guided customers through personalized home theater solutions, enhancing overall shopping experience.
- Demonstrated product features and benefits, driving informed purchasing decisions.
- Assisted in layout planning for home theater installations, ensuring optimal sound and visual quality.
- Collaborated with team members to maintain high standards of customer service during peak sales periods.
General Manager
GameStop
Algonquin, IL
06.2009 - 08.2016
- Led operational improvements to enhance store efficiency and optimize inventory management
- Developed and implemented strategic initiatives to increase customer engagement and sales performance.
- Oversaw team performance, providing mentorship and training to enhance staff skills and productivity.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Parts Counter Sales Person
Forest City Auto Parts
Villa Park, IL
06.1997 - 05.2000
- Assisted customers in identifying and ordering auto parts using extensive product knowledge.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained organized inventory, ensuring optimal stock levels for customer demands.
- Provided technical support to customers regarding part compatibility and installation processes.
Education
High School Diploma -
Willowbrook High School
Villa Park, ILSkills
- Client relationship building
- Technical aptitude
- Pricing strategies
- Returns handling
- Ordering parts
- Customer service
- Operations management
- Invoice processing
- Staff training
- Reviewing deliveries
- Teamwork and collaboration
- Problem-solving
Timeline
Commercial Parts Professional
Advance Auto Parts
01.2023 - Current
Home Theater Sales Consultant
Best Buy
08.2018 - 09.2021
General Manager
GameStop
06.2009 - 08.2016
Parts Counter Sales Person
Forest City Auto Parts
06.1997 - 05.2000
High School Diploma -
Willowbrook High School