Summary
Overview
Work History
Education
Skills
Timeline
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Tina Roth

Mesa,AZ

Summary

Organized, dedicated, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at planning and attending job fairs and finding perfect candidates. Focused on branding opportunities and implementing the fundamentals of our culture here at Quick Quack Car Wash

Overview

14
14
years of professional experience

Work History

Store Leader

Quick Quack Car Wash
11.2021 - Current
  • Boosted customer satisfaction by implementing efficient store operations, excellent customer service, personalized attention, and addressing customer concerns promptly.
  • Enhanced employee performance by conducting regular training sessions and evaluations and by providing constructive feedback and goal-setting initiatives.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Maintained attractive and clean environment in and around the wash to maintain appeal for every customer.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
  • Coordinated multiple fundraisers within the community to increase brand awareness and boost profits
  • Engaged in Chamber of Commerce and community events to raise brand awareness and increase hiring pool of exceptional candidates

Merchandise Manager

Dollar Tree
03.2017 - 10.2021
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels
  • Maximized gross margin dollars through optimal assortment planning
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
  • Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

General Manager

Dollar Tree
05.2010 - 06.2016
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Managed a diverse team of people, fostering a positive work environment and high employee satisfaction.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed budget implementations, employee reviews, and training schedules
  • Drove year-over-year business growth while leading operations
  • Introduced operational strategies and effectively built customer and employee loyalty.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members to maintain high productivity and performance metrics. Addressed repeat problems quickly to prevent long-term habits

Education

Associate of Science - Business

University of New Mexico
Albuquerque, NM

Skills

  • Recruiting and Hiring
  • Team Development, Building and Leadership
  • Delegation skills
  • Store operations

Timeline

Store Leader

Quick Quack Car Wash
11.2021 - Current

Merchandise Manager

Dollar Tree
03.2017 - 10.2021

General Manager

Dollar Tree
05.2010 - 06.2016

Associate of Science - Business

University of New Mexico

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Tina Roth