Tina Weatherford
Summary
Dedicated office administrator with over 10 years of experience in managing office operations and fostering strong client relationships. Expertise in vendor communication, inventory control, and problem resolution, contributing to enhanced operational efficiency and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Office Administrator
GFL Environmental
Mayfield, Kentucky
05.2016 - Current
- Manage office operations and supported team with administrative tasks.
- Manage correspondence and communication with clients and vendors, ensuring timely and accurate information exchange.
- Coordinate office supply organization and inventory management, ensuring availability for daily operations.
- Implement filing systems to enhance document retrieval efficiency.
- Organize and maintained filing systems, including electronic databases and records.
- Provide training support to new employees on office procedures.
- Interact professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Build strong relationships with clients through consistent, high-quality customer service.
Customer Service Representative
Paducah Area Transit System
Paducah , KY
02.2015 - 05.2016
- Answered customer inquiries and provided accurate information to support informed purchasing decisions.
- Handled customer inquiries and resolved issues to enhance customer satisfaction.
- Resolved customer complaints effectively, ensuring timely and satisfactory outcomes.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Accounts Payable Administrator
OzArc Gas Equipment & Supply
Cape Girardeau, Missouri
04.1998 - 12.2014
- Managed vendor invoices and ensured timely processing for accuracy.
- Reviewed purchase orders against invoices to maintain compliance.
- Maintained accurate records of accounts payable transactions and documentation.
- Assisted in month-end closing activities related to accounts payable processes.
- Communicated with suppliers regarding payment status and inquiries effectively.
- Maintained accurate records of all accounts payable activities in the accounting system.
- Monitored past due invoices and payments to minimize past due balances.
- Generated weekly aged accounts payable report to analyze open balances due from vendors and suppliers.
- Researched invoice discrepancies and resolved billing issues with suppliers and vendors.
- Provided administrative support such as filing, scanning and photocopying documents related to Accounts Payable Department operations.
- Prepared vendor payments via check, wire transfer or ACH payment methods.
Education
Certificate in Business Office Technology - Business Office
Cape Girardeau Career & Technology Center
Cape Girardeau, MO03-1996
High School Diploma -
Thomas W. Kelly High School
Benton, MO05-1991
Skills
- Office management and organization
- Vendor communication
- Inventory control
- Accounts payable
- Customer relationship management
Timeline
Office Administrator
GFL Environmental
05.2016 - Current
Customer Service Representative
Paducah Area Transit System
02.2015 - 05.2016
Accounts Payable Administrator
OzArc Gas Equipment & Supply
04.1998 - 12.2014
Certificate in Business Office Technology - Business Office
Cape Girardeau Career & Technology Center
High School Diploma -
Thomas W. Kelly High School