Tina Sexton
Harriman,Tennessee
Summary
Adept at contract negotiation and market research, I leveraged these skills at Creek Mountain Realty to secure favorable deals, demonstrating a strong ability to manage high-stress situations and maintain client confidentiality. My background in real estate law and exceptional customer service has consistently resulted in increased client loyalty and successful transactions. Proven ability to handle communications, maintain records, and support team functions effectively. Known for reliability and adaptability, ensuring smooth operations and positive outcomes.
Overview
20
20
years of professional experience
Work History
Real Estate Broker
Creek Mountain Realty
07.2015 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Conducted competitive market analysis to determine optimal pricing for properties.
Customer Service Representative/Loan Representative
Citizens Bank (One Bank)
06.2012 - 04.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Deputy Clerk
Anderson County Clerk
06.2005 - 06.2012
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex title and registration forms accurately, minimizing errors and potential delays in processing.
Education
High School Diploma -
Farragut High School
Farragut, TN05-1985
Skills
- Market research
- Contract negotiation
- Agent and seller communications
- Property showing
- Negotiation
- Home sale negotiation
- Contract management
- Real estate law
- Property valuation
- File organization
- Scheduling and calendar management
- Data entry
- Microsoft office
- Maintaining records
- Billing and invoicing
- Document management
Timeline
Real Estate Broker
Creek Mountain Realty
07.2015 - Current
Customer Service Representative/Loan Representative
Citizens Bank (One Bank)
06.2012 - 04.2016
Deputy Clerk
Anderson County Clerk
06.2005 - 06.2012
High School Diploma -
Farragut High School
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