Open To Work
Tina Thomas
Hiawassee
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
1
1
Certification
4
4
years of post-secondary education
43
43
years of professional experience
Work History
Front Office Receptionist
BenchMark Physical Therapy
Young Harris
12.2021 - Current
- Checked in patients, collected co-pays and balances, scheduled appointments, verified insurance, obtained authorizations, updated patient information, coordinated next day appointments, processed new patients, prepared charts for upcoming appointments, contacted doctors' offices for referrals.
- Greeted patients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling efficiently for multiple therapists.
- Answered phone calls promptly and directed inquiries to appropriate staff.
Front Desk Receptionist / Clinics
Chatuge Family Care
Blairsville
05.2021 - 12.2021
Front Desk Receptionist/Front and Back Office Medical Assistant
Surgery South
Riverdale
07.2015 - 05.2021
Medical Receptionist
Medical office / Dr. Greg Waller
Blairsville
07.1995 - 07.2015
Front Desk Receptionist/Front and Back Office
Rehab South
Riverdale
05.1983 - 07.1995
- Scheduled appointments using electronic health record software to optimize patient flow.
- Greeted and directed patients to facilitate smooth check-in process at Rehab South.
- Managed multi-line phone system to ensure timely response to incoming calls and inquiries.
Education
High school diploma - General Studies
Russell High
East Point, Ga 08.1979 - 05.1983
Skills
- ICD-9
- Medical Receptionist
- Insurance Verification
- Medical Office Experience
- Multi-line Phone Systems
- Medical Scheduling
- Medical Records
- EMR Systems
- CPT Coding
- Triage
- Medical Billing
- Time management
- Office experience
- Front desk
- Customer service
- Patient Care
- Data Entry
- HIPAA
- Experience Administering Injections
- Care plans
- Computer literacy
- Documentation review
- Phone triage
- Communication skills
- Medical terminology
- Cash handling
- Vital signs
- Community health center
- Organizational skills
- Hospitality
- Guest services
- Cash register
- Computer skills
Certification
- Front Desk Receptionist
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$30000/yr - $3040004000/yrTimeline
Front Office Receptionist
BenchMark Physical Therapy
12.2021 - Current
Front Desk Receptionist / Clinics
Chatuge Family Care
05.2021 - 12.2021
Front Desk Receptionist/Front and Back Office Medical Assistant
Surgery South
07.2015 - 05.2021
Medical Receptionist
Medical office / Dr. Greg Waller
07.1995 - 07.2015
Front Desk Receptionist/Front and Back Office
Rehab South
05.1983 - 07.1995
High school diploma - General Studies
Russell High
08.1979 - 05.1983