Tinesha Kelly
Lexington,SC
Summary
I am a compassionate professional seeking an opportunity to work in a doctor's office where I can provide excellent patient service, maintain confidentiality, and support daily operations in a fast-paced healthcare environment. Dedicated to helping patients feel comfortable while assisting medical staff with scheduling, communication, and office organization. Strong interpersonal skills, attention to detail, and a genuine passion for patient care.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
ESS Substitute
Knoxville, TN
11.2025 - Current
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior to create a positive learning environment.
- Assisted students with assignments and provided individual support as needed.
- Implemented instructional activities that aligned with curriculum objectives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained accurate records of student attendance and participation levels.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Cashier
KJ's Super Market
West Columbia, SC
11.2021 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Maintained cleanliness and organization of checkout area to promote safety.
- Trained new cashiers on best practices for customer service and register operations.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer complaints promptly, fostering positive relationships and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Home Health Aide
Restorative Health Care
Columbia, SC
12.2016 - 11.2019
- Provided compassionate personal care and support to clients in daily activities.
- Assisted clients with medication management, ensuring adherence to prescribed schedules.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services.
- Transported patients to medical appointments and pick up medications from appointed pharmacy
Education
High School Diploma -
Airport High School
West Columbia, SC05-1997
No Degree - Human Services
Midlands Technical College
West Columbia, SC2002
No Degree - Social Work
Anderson University
Anderson, SC08-1999
Skills
- Customer service
- HIPAA compliance
- Patient greeting
- Conflict resolution
- Verbal and written communication
- Phone etiquette
- Problem-solving
- Money handling
- Team collaboration
- Friendly and outgoing
Timeline
Substitute Teacher
ESS Substitute
11.2025 - Current
Cashier
KJ's Super Market
11.2021 - 07.2025
Home Health Aide
Restorative Health Care
12.2016 - 11.2019
No Degree - Human Services
Midlands Technical College
High School Diploma -
Airport High School
No Degree - Social Work
Anderson University