Tinesha McClendon
Oak Creek
Summary
Sales professional with extensive experience in driving revenue through customer-centric strategies. Proven ability to identify and address customer preferences through effective communication and information gathering. Committed to conducting thorough research to fulfill customer requests and enhance satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Professional
Dignity Memorial
Greenfield
10.2022 - Current
- Achieved 115% of sales quota in 2025 through strategic customer engagement.
- Secured clients by providing timely and effective problem resolutions.
- Reached 110% of sales quota in 2024 by fostering strong client relationships.
- Ensured client satisfaction through efficient issue resolution processes.
- Attained 89% of sales quota in 2023, demonstrating consistent performance.
- Drove client loyalty and repeat business with personalized service.
Financial Representative
Northwestern Mutual
12.2021 - 07.2022
- Assessed customer needs, financial status, and eligibility through direct meetings.
- Cultivated a robust network of prospective clients via dedicated outreach efforts.
Unit Field Trainer
Banker’s Life
03.2019 - 12.2021
- Exceeded sales targets by cross-selling insurance products to existing clients.
- Mentored junior trainers to promote best practices and foster collaboration during training sessions.
Sales Professional
Dignity Memorial
05.2014 - 11.2017
- Generated and pursued leads through expert prospecting techniques, arranging appointments and site visits to nurture relationships.
- Achieved Century Club Award for outstanding sales performance.
- Established and maintained strong client connections through effective communication and follow-ups.
Education
Associate of Business Administration - Business Administration
Purdue Global University
West Lafayette, IN2022
Skills
- Objection handling
- Sales expertise
- Upselling and cross-selling
- Closing techniques
- Cold calling
- Lead generation
Timeline
Sales Professional
Dignity Memorial
10.2022 - Current
Financial Representative
Northwestern Mutual
12.2021 - 07.2022
Unit Field Trainer
Banker’s Life
03.2019 - 12.2021
Sales Professional
Dignity Memorial
05.2014 - 11.2017
Associate of Business Administration - Business Administration
Purdue Global University