Ting Lin
Denver,CO
Summary
Years of experience in the service industry, with experience maintaining exceptional customer satisfaction. I am a hardworking individual who thrives in team settings and is experienced in handling disgruntled customers. I am used to high volume services and am able to work efficiently.
Overview
3
3
years of professional experience
Work History
Server
The Ranch Country Club
Westminster, Colorado
05.2022 - 07.2025
- Provided exceptional customer service to enhance dining experiences at the country club.
- Set up tables for special events, ensuring proper arrangements and decorations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Retail Sales Associate
University of Colorado, Boulder
Boulder, Colorado
01.2022 - 05.2025
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays on the sales floor.
- Collaborated with team members to improve customer service standards.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Science - Accounting
University of Colorado At Boulder
Boulder, CO05-2025
Skills
- Sales techniques
- Hospitality service expertise
- Exceptional customer service
- Suggestive selling
- High volume dining
- Responsible beverage service
- Team collaboration
- Customer service
- Problem solving
Languages
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- Corepower Yoga
- Skiing
- Volunteering at Lifeline Puppy Rescue
Accomplishments
- Deans List 2023
Timeline
Server
The Ranch Country Club
05.2022 - 07.2025
Retail Sales Associate
University of Colorado, Boulder
01.2022 - 05.2025
Bachelor of Science - Accounting
University of Colorado At Boulder
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