Tinisa Berkeley
Wiinter Garden
Summary
Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship.
Overview
8
8
years of professional experience
Work History
Certified TEFL English teacher
Open English/LatinHire
02.2021 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
Preschool Teacher's Assistant
Davie Elementary School
05.2019 - 05.2019
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Customer Service Representative Team Lead
Boss Intl
03.2017 - 05.2019
- Handled day-to-day customer contact via phones, faxes, and emails.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Monitored customer service calls to verify representatives' adherence to service standards and best practices.
- Supervised large teams with guidance, support and direction for high-quality customer care.
Math Tutor Algebra 1
East Ridge High School
11.2017 - 05.2018
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Utilized diverse teaching strategies and resources to help students better understand math concepts.
Customer Service Agent
Sovereign World Vacations
03.2016 - 03.2018
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
Education
Associate of Science - Marine Biology
Nova Southeastern University
Davie, FLTEFL - Teaching English As A Second Language
TEFL Academy
New York, NY05.2021
High School Diploma -
East Ridge High School
Clermont, FL05.2019
Skills
- Types 75 words per minute
- Proven ability to teach young children
- Team Player
- Very Organized
- Excellent Communication
- Interpersonal Skills
- Ability to enthuse and motivate pupils
- Imagination, creativity and a sense of humor
- Self-discipline
- Self-motivation
Additional Information
- Currently working as Lead customer service representative for Boss Intl
- Worked for the vacation rental company for the summer of 2016
- Math tutoring for algebra 1 students November 2017-May 2018
- Helped many high school freshmen pass their algebra 1 EOC
- Customer Service Representative for Sovereign World Vacations LLC summer of 2018
- Worked as an Elementary reading and English tutor at Davie Elementary for the year 2019-2020
- Worked as a preschool teacher for agres 3-5 for the year of 2015-2019
- Currently working as a certified TEFL English teacher for open English 2021-now
References
Joye Ross, (407)-779-9507
Timeline
Certified TEFL English teacher
Open English/LatinHire
02.2021 - Current
Preschool Teacher's Assistant
Davie Elementary School
05.2019 - 05.2019
Math Tutor Algebra 1
East Ridge High School
11.2017 - 05.2018
Customer Service Representative Team Lead
Boss Intl
03.2017 - 05.2019
Customer Service Agent
Sovereign World Vacations
03.2016 - 03.2018
Associate of Science - Marine Biology
Nova Southeastern University
TEFL - Teaching English As A Second Language
TEFL Academy
High School Diploma -
East Ridge High School
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