Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiona Lott

Spanish Fort,AL

Summary

Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles with minimal oversight.

Overview

18
18
years of professional experience

Work History

Administrative Coordinator

The Blended Church/Jesus the Messiah
Indianapolis, IN
04.2022 - 07.2024
  • Administrative duties for different ministries/groups: Work with programs such as Servant Keeper, Dropbox, Canva, Premiere Pro, and ProPresenter. Data Entry. Create spreadsheets. Create any Word documents needed for the groups, such as sign-in/sign-up sheets, etc.
  • Execute any small projects required to support the ministry at hand (usually things you think will help create a smooth start and finish)
  • Answer the phones when needed. Respond to emails that come through our QR code or Website. Send out Welcome emails.
  • Resolved customer complaints or answered customers' questions.

Administrative Assistant

MD Logistics
Plainfield, IN
10.2016 - 04.2022
  • Maintained attendance records, taking note of staff vacation time, sick days, and personal days.
  • Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.
  • Processed and tracked employee time sheets, and submitted them to the accounting department for payroll processing, facilitating timely and accurate payments.
  • Managed building access and supplied key cards to employees and visitors.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 80+ employees.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Amazon Fulfillment Associate

Amazon
Whitestown, IN
07.2019 - 03.2020
  • Inbound Stower; Stow items/products ordered by customers to allow our picking department to pick and prep for shipment.

Quality Inspector

BLG Logistics
Vance, AL
05.2016 - 10.2016
  • Inspect Mercedes car parts/shipped out of the country.

Receptionist

Smart Style
06.2014 - 10.2014
  • Color, Cut, and Styled Hair Clean, maintain, and sterilize tools
  • Answer phones
  • Schedule appts for multiple stylists Student/Hair Stylist

Receptionist

Tuscaloosa Eyecare Center
03.2012 - 12.2013
  • Check in/out clients, check for active insurance, close out day, cash count.
  • Greeted visitors and provided them with assistance.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Updated daily log book with information about visitors entering the premises.

Receptionist

Tuscaloosa Urology Center
08.2006 - 03.2008
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

High School Diploma -

Tuscaloosa County High School
Northport, AL
05-2002

Skills

  • Telephone Etiquette
  • Microsoft Excel
  • Proficient in Microsoft Outlook
  • Filing
  • Office inventory management
  • Time Management
  • Team Collaboration
  • Office Administration
  • Appointment Scheduling
  • Event Planning
  • Attention to Detail
  • Office Opening and Closing
  • Data Entry
  • Orientation Coordination

Timeline

Administrative Coordinator

The Blended Church/Jesus the Messiah
04.2022 - 07.2024

Amazon Fulfillment Associate

Amazon
07.2019 - 03.2020

Administrative Assistant

MD Logistics
10.2016 - 04.2022

Quality Inspector

BLG Logistics
05.2016 - 10.2016

Receptionist

Smart Style
06.2014 - 10.2014

Receptionist

Tuscaloosa Eyecare Center
03.2012 - 12.2013

Receptionist

Tuscaloosa Urology Center
08.2006 - 03.2008

High School Diploma -

Tuscaloosa County High School

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Tiona Lott