Tirik Hogan
LabCorp
Greensboro,North Carolina
7
years of professional experience
Detailed oriented healthcare professional with 4+ years of experienced providing patient support, appointment scheduling, insurance verification, data entry, and electronic medical record documentation. Experienced in remote patient coordination, high volume phone support, and maintaining HIPPA compliance. Strong communication skills ,customer service, and organizational skills with the. ability to work independently in remote environments.
Work History
Patient Service Technician
10 Months- Perform patient intake and verify demographics information using EMR systems.
- Schedule and coordinate appointments in a fast-paced healthcare environment.
- Assist patients by phone and in person regarding scheduling, billing inquires, and service related questions.
- Maintain accurate electronic documentation and patient records.
- Ensure compliance with HIPPA and organizational policies
- Deliver exceptional customer service while managing multiple priorities.
Certified Phlebotomy Technician/ Preceptor
3 Years 4 Months- Collected blood samples from donors following strict safety protocols and procedures.
- Ensured proper labeling and documentation of specimens to maintain accuracy in testing.
- Performed venipuncture and capillary punctures with high precision and minimal discomfort.
- Educated donors on the phlebotomy process, enhancing their comfort and understanding during procedures.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
Patient Coordination Specialist
3 Years 11 Months- Schedule patient appointments and coordinated service logistics.
- Conducted patient screenings and collected medical history information.
- Maintained accurate records while ensuring HIPPA compliance.
- Managed high volume communications while maintaining professionalism and accuracy.
Education
High School Diploma
Phlebotomy
Skills
remote patient support
customer service
appointment scheduling
data entry & documentation
EMR system
insurance verification
phone & email communication
patient registration & intake
Timeline
Patient Service Technician
LabCorp
08.2025 - CurrentRead More
Certified Phlebotomy Technician/ Preceptor
ADMA BioCenters
04.2022 - 08.2025Read More
Patient Coordination Specialist
Genview
01.2019 - 12.2022Read More
Guilford Technical Community College
Phlebotomy
Read More
Thomasville High School
High School Diploma
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