Summary
Overview
Work History
Education
Skills
Timeline
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Tisha Crider-Jones

Rustburg,VA

Summary

Dynamic Licensed Insurance Professional with a proven track record at Nationwide Insurance, enhancing client satisfaction through personalized advice and solutions. Excelled in customer service and policy renewals, demonstrating exceptional problem-solving and active listening skills. Achieved notable client retention prioritizing customized insurance solutions and effective communication.

Overview

17
17
years of professional experience

Work History

Licensed Insurance Professional

Nationwide Insurance
01.2008 - Current
  • Increased client satisfaction by providing personalized insurance advice and solutions.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Analyzed customer needs to provide customized insurance solutions.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Education

GED -

Rustburg High School
Rustburg, VA

Skills

  • Customer service
  • Licensed insurance agent
  • Customer follow-up
  • Auto insurance
  • Policy renewals
  • Upselling
  • Property insurance
  • Client retention
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Critical thinking
  • Active listening
  • Billing inquiries

Timeline

Licensed Insurance Professional

Nationwide Insurance
01.2008 - Current

GED -

Rustburg High School
Tisha Crider-Jones