Dedicated professional with a strong background in customer service and cash handling. Successfully improved service speed and enhanced dining experiences through attentive communication and operational oversight.
Overview
9
9
years of professional experience
Work History
Sales Associate
Fort Lauderdale Airport
Fort Lauderdale, USA
01.2023 - Current
Assisted customers with product selection to meet their needs
Processed transactions and greeted customers to enhance shopping experience
Maintained clean work area and stocked merchandise to ensure product availability
Server / Bartender
Sheraton Suite, Cypress Creek
Ft Lauderdale, USA
11.2022 - Current
Served diners by assisting with order placement, delivery, and payment, ensuring timely service through regular table check-ins.
Established and enforced dining etiquette standards to elevate guest experience.
Gained in-depth knowledge of menu items and beverage preparation techniques to provide informed recommendations and enhance service quality.
Lead Hostess
Economos Properties
Dania Beach, USA
03.2022 - 11.2022
Oversaw kitchen staff to ensure quality food preparation and service.
Scheduled culinary staff shifts to ensure adequate coverage.
Trained new employees and assigned duties to enhance team efficiency.
Scheduled culinary staff to maintain optimal coverage during service hours.
Trained new employees on kitchen procedures and assigned specific duties.
Lead Hostess
Carlucci
Rosemont, USA
01.2018 - 02.2022
Reviewed restaurant operations to enhance efficiency and guest satisfaction.
Coordinated dining reservations to ensure optimal guest experiences at high-end properties.
Trained and mentored junior host staff in customer service best practices.
Trained and mentored junior host staff in customer service practices to elevate service quality.