Ti'Yana Fischer
York,PA
Summary
Dynamic professional with a proven track record, excelling in customer service and team collaboration. Adept at managing inventory and training new associates, I leverage strong communication skills and a results-driven approach to enhance operational efficiency and foster positive customer experiences. Committed to safety compliance and detail orientation.
Overview
3
3
years of professional experience
Work History
Cashier
Lowes Home Improvement
York, PA
06.2025 - Current
- Processed customer transactions accurately to minimize wait times at a busy retail location.
- Provided friendly service to enhance customer shopping experience.
- Managed the cash register and maintained an accurate cash drawer balance.
- Assisted customers in selecting products and resolving inquiries to boost satisfaction.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to support store operations. to maintain efficient store operations.
Lumber Sales Associate
Home Depot
York, PA
12.2024 - 05.2025
- Provided expert advice on lumber types and best usage practices.
- Guided customers in selecting optimal lumber products tailored to project needs.
- Monitored and updated inventory of lumber and building materials to maintain stock availability.
- Operated forklift and equipment to streamline product handling processes.
- Ensured compliance with safety standards while handling materials.
- Worked with team members to efficiently restock shelves and displays.
- Educated new associates on product knowledge and effective customer service strategies.
Collector
Collection Agency
04.2023 - 08.2023
- Employed negotiation techniques and utilized collection software to enhance recovery rates while ensuring compliance with industry regulations.
- Managed accounts and recovered outstanding debts, enhancing financial health of collection agency.
- Built rapport with clients and implemented strategic payment plans, achieving optimal recovery outcomes.
- Provided exceptional customer service with attention to detail and effective communication, fostering positive client relationships.
Crisis Nursery Care Specialist
Children's Aid Society
12.2022 - 04.2023
- Applied crisis intervention techniques, child development knowledge, and trauma-informed care practices to support children and families in crisis.
- Created safe, nurturing environments for children in crisis, ensuring their immediate emotional and physical needs were met.
- Provided compassionate support to families in crisis, fostering resilience and emotional stability.
- Collaborated with team members to enhance well-being of children and families, improving care quality through coordinated support.
Education
Bachelor of Science - Nursing
York College of Pennsylvania
York, Pennsylvania, PAHigh School Diploma -
CENTRAL DAUPHIN EAST SHS
Harrisburg, PA06.2022
Skills
- Cash handling
- Customer service
- Inventory management
- Verbal communication
- Communication skills
- Teamwork ability
- Team support
- Highly organized
- Efficient
- Self-motivation
- Employee training
- Microsoft Office
Hobbies and Interests
- Basketball
- Music
- Traveling
- Gardening
Timeline
Cashier
Lowes Home Improvement
06.2025 - Current
Lumber Sales Associate
Home Depot
12.2024 - 05.2025
Collector
Collection Agency
04.2023 - 08.2023
Crisis Nursery Care Specialist
Children's Aid Society
12.2022 - 04.2023
Bachelor of Science - Nursing
York College of Pennsylvania
High School Diploma -
CENTRAL DAUPHIN EAST SHS