Tashamia Hatch
Sacramento,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Works well under pressure.
Overview
9
9
years of professional experience
Work History
General Manager
Engen Ventures
01.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Assistant Manager
Engen Ventures
12.2017 - 01.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored and motivated team members to achieve challenging business goals.
Shift Supervisor
Wendys
01.2016 - 12.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
GED -
Paul Mitchell
SacramentoSkills
- Contract Negotiations
- Distribution Management
- P&L Management
- Supply Chain Management
- Vendor Sourcing
- Schedule Management
- Business Development
- Networking Abilities
- Budget Coordination
- Team Leadership
Timeline
General Manager
Engen Ventures
01.2019 - Current
Assistant Manager
Engen Ventures
12.2017 - 01.2019
Shift Supervisor
Wendys
01.2016 - 12.2017
GED -
Paul Mitchell
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