Tiyler SMITH
Washington
Summary
Experienced with grocery retail management, product merchandising, inventory management and focusing on customer satisfaction and operational efficiency. Utilizes skills to improve store performance and maintain a positive work environment. Track record of having effective inventory management and quality assurance. Excelled in adaptability, ensuring high service levels and compliance with company standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Grocery Manager
Harmons Grocery Store
07.2015 - Current
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
- Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
- Developed staff skills through comprehensive training programs and ongoing performance evaluations.
Assistant Grocery Manager
Smiths Food And Drug Store
09.2009 - 11.2013
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Education
GED -
Pine View High School
Saint GeorgeSkills
- Customer support
- Problem resolution
- Task delegation
- Employee management
- Product merchandising
- Ordering of products
- Adaptability and flexibility
Accomplishments
Awarded the "assistant manager of the quarter" in 2019.
Certification
- Certified Harmons grocery fork lift license.
- Food handlers permit
Timeline
Assistant Grocery Manager
Harmons Grocery Store
07.2015 - Current
Assistant Grocery Manager
Smiths Food And Drug Store
09.2009 - 11.2013
GED -
Pine View High School
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