Antonio Ferdinand
Miami
Summary
Customer focused and motivated retail professional with experience providing exceptional service in fast-paced environments. Skilled at building positive customer relationships, resolving concerns, working collaboratively with team members, and creating welcoming experiences. I am eager to bring strong communication, adaptability, and a passion for technology.
Overview
6
6
years of professional experience
Work History
Cashier
Bust It Down Grill House
Miami, FL
12.2020 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Trained and mentored new cashiers on Pos operations, cash handling procedures, and customer service expectation.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Collaborated with cross-functional team members to ensure timely order fulfillment and deliver a positive customer experience
- Mentored junior staff on best practices for cash handling and customer engagement techniques.
Education
High School Diploma -
William H. Turner Tech Highschool
Miami, FLSkills
- Customer service
- Communication
- Teamwork
- Problem Solving
- Cash Handling
- Attention To Detail
- Time Management
Timeline
Cashier
Bust It Down Grill House
12.2020 - Current
High School Diploma -
William H. Turner Tech Highschool