Tobi Abatan
Plumas Lake,California
Summary
Experienced with IT support, including troubleshooting and system maintenance. Utilizes technical knowledge to resolve hardware and software issues efficiently. Strong understanding of collaborative work environments and adapting to evolving tech requirements.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Cashier
Burlington
11.2024 - Current
- Monitored cash drawer balances at shift start and end for precision.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Server
Bon Appetit Kitchen
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints with professionalism and promptness to uphold a positive reputation.
Team member
Roundtable Pizza
05.2022 - 12.2022
- Increased customer satisfaction by efficiently managing orders and providing friendly service, which resulted in a 10% increase in positive customer feedback
- Efficiently balanced front-of-house and kitchen responsibilities by switching between phone orders and food preparation, contributing to smoother operations during rush periods
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Computer Engineering -
California State University, Sacramento
Sacramento, CA 01.2022 - 01.2027
Skills
Customer Service
Certification
CompTIA A+
Timeline
CompTIA Security+
07-2025
CompTIA A+
03-2025
Cashier
Burlington
11.2024 - Current
Server
Bon Appetit Kitchen
01.2023 - Current
Team member
Roundtable Pizza
05.2022 - 12.2022
Computer Engineering -
California State University, Sacramento
01.2022 - 01.2027
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