Tobi Lowry

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Building positive relationships with current customers and expanding our lane portfolio. Fine tuning rates to increase productivity.
• Soliciting new business with a focus on backhaul accounts to increase profitability and decrease dependency on third party brokerages.

• Enhanced company reputation by establishing strong relationships with customers and carriers.
• Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
• Expanded company's market presence by identifying new business opportunities and executing strategic partnerships.
• Drove revenue growth with the successful launch of new products and services to meet customer needs.
• Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
• Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
• Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.

• Enhanced customer satisfaction by proactively resolving issues and providing timely updates on shipment status.
• Developed strong relationships with carriers for improved negotiation of rates and services, resulting in cost savings.
• Managed high-volume accounts, prioritizing tasks efficiently to meet deadlines without sacrificing quality or accuracy.
• Resolved any customer inquiries or complaints to restore satisfaction.
• Negotiated and arranged transport of goods with shipping or freight companies.
• Bargained terms and rates with vendors and carriers for favorable shipping conditions.

I have a 32 consecutive years of experience in various operational capacities in the trucking and logistics industry. With each position I have obtained valuable knowledge and experience within the industry.

I can provide multiple honest and favorable referrals upon request.