Results-driven professional with extensive experience in customer service and team collaboration. Recognized for attention to detail and efficient task management in high-pressure environments. Aiming to leverage expertise in enhancing guest experiences and streamlining operations.
Overview
13
13
years of professional experience
Work History
Server
City Tacos
San Diego, CA
08.2025 - Current
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Rod Buster
CMC Rebar / Pacific Steel Group
San Diego, CA
11.2020 - 08.2023
Fabricated and installed rebar according to project specifications and engineering designs.
Ensured compliance with safety regulations and industry standards during all phases of construction.
Operated cutting and bending machinery to prepare rebar for construction projects efficiently.
Collaborated with team members to streamline workflows and improve overall production efficiency.
Completed union-led training sessions aimed at fostering career growth and skill enhancement.
Server
City Tacos
Encinitas, CA
11.2020 - 05.2021
Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
Managed multiple tables efficiently, optimizing service flow during peak hours.
Collaborated with kitchen staff to ensure timely and accurate meal delivery.
Trained new servers on menu details and service protocols, enhancing team effectiveness.
Sales Associate
7-eleven
San Diego, CA
09.2013 - 08.2020
Managed inventory levels, ensuring optimal stock availability and minimizing waste.
Provided exceptional customer service, fostering a welcoming environment for all patrons.
Trained new staff on operational procedures and customer engagement techniques.
Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
Addressed customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
Oversaw cash handling operations, maintaining strict adherence to policies while facilitating efficient and accurate financial exchanges.
Consistently enhanced performance and reputation within franchise, leading to elevation to store manager role.
Managed a team of sales associates, providing guidance and support to improve overall performance.
Education
High School Diploma -
Hoover High School
San Diego, CA
06-2013
Associate of Science - ITM
San Diego City College
San Diego, CA
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Problem-solving
Heavy lifting
Attention to detail
Team leadership
Time management
Decision-making
Bilingual
Interpersonal skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Gym Workouts
Enjoy learning about food and their nutritional values
Coding and Programming
Design and Build Websites
App Development
Graphic Design
Enjoy experimenting with different ingredients and flavors in the kitchen
Learning new cooking techniques and expanding my culinary skills