Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toby Scott

Liberty,TX

Summary

Customer service Representative with strong ability to multi-task, prioritize, and manage time effectively. Interested in the position of Customer Service Representative. Offering the ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.

Overview

20
20
years of professional experience

Work History

General Laborer

Cameron Copper
Ames, TX
01.2000 - 09.2001

Breaking down valves. Operating forklift to transport materials.

Customer Service Representative

Walmart
Liberty, TX
11.2001 - 04.2004
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Representative

Davis Drywall And Construction
Dayton, TX
06.2004 - 11.2008
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recorded account information to open new customer accounts.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Cook

Whatabuger
Liberty, TX
10.2009 - 02.2017
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Stencil Operator

Boomerang Tube LLC
Liberty, TX
02.2017 - 06.2020
  • Calibrated, tested, and adjusted machine settings or controls in preparation for operations.
  • Supported management decision-making by compiling operational and production data into daily logs.
  • Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
  • Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
  • Performed changeovers for specified machinery and retooled specifications for change in product.
  • Cleaned, inspected and lubricated machinery within assigned area.

Cook

Whatabuger
Liberty, TX
11.2021 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Dayton High School
Dayton, TX
05.1996

Skills

  • Issue and Complaint Resolution
  • Customer Data Confidentiality
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Open-Mindedness
  • Patience
  • Quick thinking
  • Dependability
  • Adaptability
  • Attentiveness
  • Conflict Resolution

Timeline

Cook

Whatabuger
11.2021 - Current

Stencil Operator

Boomerang Tube LLC
02.2017 - 06.2020

Cook

Whatabuger
10.2009 - 02.2017

Customer Service Representative

Davis Drywall And Construction
06.2004 - 11.2008

Customer Service Representative

Walmart
11.2001 - 04.2004

General Laborer

Cameron Copper
01.2000 - 09.2001

High School Diploma -

Dayton High School
Toby Scott