Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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TOCCARA HILL

TOCCARA HILL

Chicago,IL

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Project Management and Business Operations.

Overview

14
14
years of professional experience

Work History

REAL ESTATE BROKER

|RE/MAX PREIMER
07.2011 - Current
  • Spearhead strategic branding initiatives establishing strong market resulting in increased client acquisition and engagement
  • Ensured that all required paperwork was properly signed and filed in accordance with applicable laws
  • Reviewed files, records and other documents to obtain information or respond to requests
  • Assisted in preparation of financial statements and pro forma cash flows
  • Reconciled funds received and disbursed for property transactions
  • Prepared market analysis statistics and bid presentation for buyers and sellers
  • Researched zoning regulations and local ordinances related to proposed transactions
  • Coordinated inspections to ensure that all necessary repairs were completed prior to closing
  • Maintained files on active properties with schedules, offers and in-progress contracts.
  • Managed 20 contractors in redeveloping multi-unit buildings.

DIRECTOR OF OPERATIONS

D&E ENTERPRISE INC
10.2009 - Current
  • Facilitated meetings with key stakeholders to discuss progress towards objectives.
  • Managed day-to-day operations of large staff in multiple departments including group projects.
  • Set goals and expectations for direct reports using performance review process.
  • Resolved customer service issues timely manner while maintaining high levels of customer satisfaction
  • Developed training programs for new employees as well as existing staff members
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Established operational guidelines and identified opportunities for improvement
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments
  • Planned and completed group projects, working smoothly with others.
  • Increased sales by 20% by implementing effective marketing.

PROJECT MANAGER

ASSIDUOUS SOLUTIONS
02.2022 - 01.2023
  • Managed all assigned projects and negotiated contracts to completion, ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Actively sought out feedback from stakeholders.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Effectively submitted budget estimates, progress reports and cost tracking reports
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Maintained timelines and budgets saving 10% of projects cost.


Education

PROJECT MANAGEMENT CERTIFICATE, Google -

Coursera
Online
12.2023

ILLINOIS LICENSED BROKER
Chicago, IL
09.2009

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix
Phoenix, AZ
01.2009

BACHELOR OF ARTS -

PSYCHOLOGY, Chicago State University
Chicago, IL
01.2006

Skills

  • Contract Management
  • Agent and Seller Communications
  • Contract Negotiation
  • Portfolio Management
  • Vendor Sourcing
  • Schedule Management
  • Project Planning
  • Data Analysis
  • Strategic Planning and Execution
  • Leadership Training
  • Team Leadership
  • Financial Reporting
  • Organizational Skills
  • Document Management
  • Budget Preparation
  • Stakeholder Communications
  • Operational Leadership
  • Conflict Management
  • Client Relations
  • Project Development
  • Budgeting and Forecasting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

PROJECT MANAGER

ASSIDUOUS SOLUTIONS
02.2022 - 01.2023

REAL ESTATE BROKER

|RE/MAX PREIMER
07.2011 - Current

DIRECTOR OF OPERATIONS

D&E ENTERPRISE INC
10.2009 - Current

PROJECT MANAGEMENT CERTIFICATE, Google -

Coursera

ILLINOIS LICENSED BROKER

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix

BACHELOR OF ARTS -

PSYCHOLOGY, Chicago State University

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TOCCARA HILL