Todd Bentley
Fort Myers,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
Work History
General Manager
Leslie's Pool Supplies
04.2020 - 12.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL06.1999
Skills
- Quality Management
- Operations Oversight
- Business Development
- Expense Control
- Customer Relationship Management
- Staff Supervision
- Schedule Management
- Account Management
- Contract Negotiations
- Workflow Planning
- Loss Prevention
- Staff Training
Timeline
General Manager
Leslie's Pool Supplies
04.2020 - 12.2023
High School Diploma -
Lehigh Senior High School
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