Todd Brooks
Foley,AL
Summary
Resourceful Property Field Adjuster known for high productivity and efficient task completion. Skilled in damage assessment, claims management, and policy interpretation. Excel at negotiation, communication, and customer service to resolve claims effectively and swiftly. Committed to providing accurate evaluations and ensuring client satisfaction through clear, empathetic interactions.
Overview
3
3
years of professional experience
Work History
Property Field Adjuster
Pilot Catastrophe/State Farm
Mobile, AL
02.2021 - 08.2024
- Investigated policyholder's claims to determine coverage and liability under the insurance policy.
- Evaluated damages to properties, including structures and personal property.
- Reported claim information accurately and completely to claims adjusters for further processing.
- Involved in the claims process from beginning to end and beyond, which includes field inspection, writing estimates, settling and closing the claim, and providing supplements and reconciliation checks if needed when claim reopened.
Education
BBA - Marketing
Georgia State University
Atlanta, GA09-1993
Skills
- Policy Interpretation
- Claims Investigation
- Insurance regulations
- Estimating repairs
- Xactimate Certification level 1 and 2
- Damage Assessment
- Property Inspection
- Construction knowledge
- Technical knowledge
- Relationship Building
- Critical Thinking
- Casualty and property loss
- Coverage Assessment
- File and Record Management
- Claims Evaluation
- Property Damage Assessment
- Settlement Negotiations
- Decision-Making
- Professional Demeanor
- Data Interpretation
Affiliations
- Was a financial advisor from 1993- 2000 at Raymond James and Associates and Prudential Securities over seeing million dollar portfolios.
- From 2000-2003 became a Commercial Real Estate Broker and Carter and Associates helping large corporations find office space and negotiating multi million dollar leases.
- Started my own commercial real estate firm in 2003 named Brooks Real Estate Development performing same duties until 2020. Once Covid hit and decimated office space, I shut down company and obtained my insurance adjusting license.
Timeline
Property Field Adjuster
Pilot Catastrophe/State Farm
02.2021 - 08.2024
BBA - Marketing
Georgia State University
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