Todd Caudill
DeLand,FL
Summary
To attain a career with a company where my management, supervising, and my technical abilities can be utilized. Authorized to work in the US for any employer
Overview
15
15
years of professional experience
Work History
Slot Technician Manager /Shift Supervisor
VICTORY CASINO CRUISE
05.2013 - Current
- Managed slot team - Scheduling, ordering, and directed daily operations of slot attendant / tech's on the slot floor.
- Supervisor slot team - Completed all administrative reports and paperwork for the slot department.
- Assisting slot technicians as necessary with electronic and mechanical duties.
- Excellent customer service and problem solving with both guests and personnel.
- Installation, setup and maintenance of slot machines and communication network of slot machines- Troubleshooting and repair of slot machines.
- Bench repair and testing of slot machine components.
- Teach fellow technicians to troubleshoot and bench repair.
- Also Supervise Player development team as needed.
- Was selected the employee of the month 3 times throughout employment.
- Supervised slot machine maintenance and repair operations, ensuring optimal performance and guest satisfaction.
- Trained and mentored junior technicians in troubleshooting and equipment handling techniques.
- Implemented preventive maintenance schedules to enhance reliability and reduce downtime of gaming machines.
Pawnbroker/Manager-owner
Kraken Trading Post and Pawn
01.2018 - 02.2019
- Managed every aspect of store operations.
- Trained and developed store staff in customer service techniques.
- Generated sales through optimized visual merchandising and inventory availability.
- Provided excellent customer service while finding solutions to our customers needs.
- Processed transactions and maintained cash drawers and safe.
Auction House Owner/Manager
4c's Auction House Ltd
02.2011 - 01.2013
- Responsible for meeting with consignors, or sellers, discussing auction formats and terms and arranging auction timelines.
- Fills out contracts, accept and log merchandise.
- Promote auctions and attract buyers for upcoming auctions.
- Answer buyer and seller questions about auction policies and procedures and provide information about the range of auction services available.
- Take photographs of merchandise, writes descriptions based on seller and/or appraiser details, and decides on the most appropriate grouping, display and sale order of items in an auction.
Education
High School -
Cocoa High School
07.1989
Skills
- Operations
- Organizational skills
- Business operations
- Maintenance scheduling
- Software updates
- Diagnostic testing
- Performance evaluations
- Technical repair
- Guest service
- Machine maintenance
Additional Information
- SKILLS
- Supervisor of Operations, Install/Repair Slot Machine, Organize Business Operations
- ASSESSMENTS
- Hydraulic Technician - Proficient
- September 2019
- Applying mechanical reasoning when repairing malfunctioning mechanical equipment or machinery.
- Full results: https://share.indeedassessments.com/share_assignment/jf5vhdpkhfp-6b8k
- Mechanical Skills: Aptitude - Familiar
- Understanding and applying mechanical concepts and processes.
- Full results: https://share.indeedassessments.com/share_assignment/dddpkumj6b0shn43
- Mechanical Skills: Monitoring - Proficient
- Monitoring machine indicators to determine appropriate functioning.
- Full results: https://share.indeedassessments.com/share_assignment/5fjdujfc-lrgzff
- Verbal Communication - Proficient
- Speaking clearly, correctly, and concisely.
- Full results: https://share.indeedassessments.com/share_assignment/ciw-ccghabx7eo7p
- Customer Focus & Orientation - Highly Proficient
- October 2019
- Responding to customer situations with sensitivity.
- Full results: https://share.indeedassessments.com/share_to_profile/6df43301f251a6ec5668cb1b50dcd82eed53dc074545cb7
- Organizational Skills - Proficient
- Arranging and managing information or materials using a set of rules.
- Full results: https://share.indeedassessments.com/share_to_profile/aa0ee147987c6347ded508e4cf7e505feed53dc074545cb7
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Pawnbroker/Manager-owner
Kraken Trading Post and Pawn
01.2018 - 02.2019
Slot Technician Manager /Shift Supervisor
VICTORY CASINO CRUISE
05.2013 - Current
Auction House Owner/Manager
4c's Auction House Ltd
02.2011 - 01.2013
High School -
Cocoa High School