Todd Engelbrecht
Lubbock,TX
Summary
Dynamic professional with a solid background in staff management and customer service. Skilled in training and mentoring teams, optimizing inventory, and enhancing customer experiences to drive operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
TruFit Athletic Clubs
Lubbock, TX
02.2026 - Current
- Increased member satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate member approval.
- Met with members to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
Front Desk
TruFit Athletic Clubs
Lubbock, TX
12.2025 - 02.2026
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Manager
Bigham's Smokehouse
Lubbock, TX
09.2025 - 01.2026
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance performance and service quality.
- Managed inventory levels using point-of-sale systems to reduce waste.
- Implemented process improvements resulting in increased efficiency across departments.
- Coordinated staff schedules optimizing labor costs while maintaining service standards.
Assistant Manager
Domino's Pizza
Lubbock, TX
10.2024 - 06.2025
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices for food safety and preparation standards.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Developed staff schedules to maintain optimal coverage during peak business hours.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Leader
Sonic Drive In
Shallowater, TX
06.2022 - 08.2024
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new crew members in operational procedures and customer service standards.
- Implemented quality control measures to maintain food safety and presentation standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Monitored inventory levels, placing orders to prevent stock shortages and maintain supply continuity.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
Education
High School Diploma -
Shallowater High School
Shallowater, TX05-2025
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee scheduling
- Customer service
- Onboarding
Certification
- CPR
- Food Handlers License
- TABC
Timeline
Assistant General Manager
TruFit Athletic Clubs
02.2026 - Current
Front Desk
TruFit Athletic Clubs
12.2025 - 02.2026
Manager
Bigham's Smokehouse
09.2025 - 01.2026
Assistant Manager
Domino's Pizza
10.2024 - 06.2025
Crew Leader
Sonic Drive In
06.2022 - 08.2024
High School Diploma -
Shallowater High School