Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Hall

Oklahoma City,OK

Summary

EXPERIENCED OPERATIONS & MERCHANDISING MANAGER

Overview

12
12
years of professional experience

Work History

Merchandise Set Team/Electronics Lead

Target
Oklahoma City, Oklahoma
04.2024 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.

Merchandising Set Team Lead

Lowe’s Home Improvement Store
Tulsa, Oklahoma
04.2020 - 11.2024
  • Executed merchandising resets and service projects daily, weekly, and monthly.
  • Ensured signage, pricing, displays, and merchandise adhered to established planograms.
  • Built and rotated product offerings based on seasonal trends and customer demands.
  • Resolved placement issues of merchandise considering space allotments across multiple stores.
  • Maintained accurate, safe, and clean selections for optimal customer accessibility.

Warehouse Operations Manager

HOWSE, INC
Tulsa, Oklahoma
06.2019 - 04.2020
  • Maintained accurate pricing information and optimal product placement for enhanced visibility.
  • Oversaw daily warehouse operations and ensured efficient workflow.
  • Managed inventory control processes to maintain accurate stock levels.
  • Developed standard operating procedures for warehouse activities.
  • Performed regular maintenance checks on equipment used in the warehouse environment including forklifts, pallet jacks.
  • Maintained accurate records of all goods received or shipped from the warehouse.

Oka Spa Supervisor

Choctaw Nation, INC
Durant, Oklahoma
04.2018 - 06.2019
  • Delivered exceptional service and maintained high product quality for guests and customers.
  • Supervised daily operations, including facility inspections and opening/closing procedures.
  • Monitored cash handling processes to achieve financial accuracy.
  • Recruited and trained team members, providing opportunities for career advancement.
  • Managed daily budgets, overseeing revenue generation and expense tracking.
  • Conducted bimonthly inventory assessments of products and supplies.
  • Ensured compliance with health standards in spa operations.
  • Trained staff on customer service excellence and treatment protocols.

Operations Manager

Stein Mart INC.
Oklahoma City, Oklahoma
09.2016 - 01.2018
  • Oversaw daily store operations and functions to ensure seamless performance.
  • Managed daily cash flow, balanced registers, and processed bank deposits efficiently.
  • Supervised all aspects of shipping and receiving for timely deliveries and accurate inventory.
  • Controlled inventory programs to optimize stock levels and minimize discrepancies.
  • Supported store manager and area sales managers with effective merchandise flow and fulfillment strategies.

Customer Experience Manager Banana Republic

GAP INC.
Oklahoma City, Oklahoma
11.2013 - 09.2016
  • Managed all aspects of store operations, including onboarding and training Ambassadors.
  • Executed store strategy to achieve key business goals in alignment with GAP INC’s vision.
  • Oversaw staffing schedules to meet all operational needs effectively.
  • Monitored sales forecasts to optimize labor utilization and enhance sales performance.
  • Ensured operational excellence through a service-oriented mindset among team members.
  • Maintained high-quality store experiences for both internal and external customers.
  • Accountable for team performance through regular coaching and constructive feedback.
  • Led initiatives to reduce in-store shrink through education and compliance efforts.

Education

Some College (No Degree) - General Studies

Oklahoma City Community College
Oklahoma City, OK

Some College (No Degree) - Ex Ray Technician

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Merchandising and operations management
  • Facilities management
  • Strategic planning
  • Human resources
  • Promotional events
  • Onboarding and training
  • Project management
  • Budgeting and payroll
  • Safety compliance
  • Policy implementation
  • Reporting and audits

Timeline

Merchandise Set Team/Electronics Lead

Target
04.2024 - Current

Merchandising Set Team Lead

Lowe’s Home Improvement Store
04.2020 - 11.2024

Warehouse Operations Manager

HOWSE, INC
06.2019 - 04.2020

Oka Spa Supervisor

Choctaw Nation, INC
04.2018 - 06.2019

Operations Manager

Stein Mart INC.
09.2016 - 01.2018

Customer Experience Manager Banana Republic

GAP INC.
11.2013 - 09.2016

Some College (No Degree) - General Studies

Oklahoma City Community College

Some College (No Degree) - Ex Ray Technician

Oklahoma City Community College
Todd Hall