Todd Hall
Oklahoma City,OK
Summary
EXPERIENCED OPERATIONS & MERCHANDISING MANAGER
Overview
12
12
years of professional experience
Work History
Merchandise Set Team/Electronics Lead
Target
Oklahoma City, Oklahoma
04.2024 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
Merchandising Set Team Lead
Lowe’s Home Improvement Store
Tulsa, Oklahoma
04.2020 - 11.2024
- Executed merchandising resets and service projects daily, weekly, and monthly.
- Ensured signage, pricing, displays, and merchandise adhered to established planograms.
- Built and rotated product offerings based on seasonal trends and customer demands.
- Resolved placement issues of merchandise considering space allotments across multiple stores.
- Maintained accurate, safe, and clean selections for optimal customer accessibility.
Warehouse Operations Manager
HOWSE, INC
Tulsa, Oklahoma
06.2019 - 04.2020
- Maintained accurate pricing information and optimal product placement for enhanced visibility.
- Oversaw daily warehouse operations and ensured efficient workflow.
- Managed inventory control processes to maintain accurate stock levels.
- Developed standard operating procedures for warehouse activities.
- Performed regular maintenance checks on equipment used in the warehouse environment including forklifts, pallet jacks.
- Maintained accurate records of all goods received or shipped from the warehouse.
Oka Spa Supervisor
Choctaw Nation, INC
Durant, Oklahoma
04.2018 - 06.2019
- Delivered exceptional service and maintained high product quality for guests and customers.
- Supervised daily operations, including facility inspections and opening/closing procedures.
- Monitored cash handling processes to achieve financial accuracy.
- Recruited and trained team members, providing opportunities for career advancement.
- Managed daily budgets, overseeing revenue generation and expense tracking.
- Conducted bimonthly inventory assessments of products and supplies.
- Ensured compliance with health standards in spa operations.
- Trained staff on customer service excellence and treatment protocols.
Operations Manager
Stein Mart INC.
Oklahoma City, Oklahoma
09.2016 - 01.2018
- Oversaw daily store operations and functions to ensure seamless performance.
- Managed daily cash flow, balanced registers, and processed bank deposits efficiently.
- Supervised all aspects of shipping and receiving for timely deliveries and accurate inventory.
- Controlled inventory programs to optimize stock levels and minimize discrepancies.
- Supported store manager and area sales managers with effective merchandise flow and fulfillment strategies.
Customer Experience Manager Banana Republic
GAP INC.
Oklahoma City, Oklahoma
11.2013 - 09.2016
- Managed all aspects of store operations, including onboarding and training Ambassadors.
- Executed store strategy to achieve key business goals in alignment with GAP INC’s vision.
- Oversaw staffing schedules to meet all operational needs effectively.
- Monitored sales forecasts to optimize labor utilization and enhance sales performance.
- Ensured operational excellence through a service-oriented mindset among team members.
- Maintained high-quality store experiences for both internal and external customers.
- Accountable for team performance through regular coaching and constructive feedback.
- Led initiatives to reduce in-store shrink through education and compliance efforts.
Education
Some College (No Degree) - General Studies
Oklahoma City Community College
Oklahoma City, OKSome College (No Degree) - Ex Ray Technician
Oklahoma City Community College
Oklahoma City, OKSkills
- Merchandising and operations management
- Facilities management
- Strategic planning
- Human resources
- Promotional events
- Onboarding and training
- Project management
- Budgeting and payroll
- Safety compliance
- Policy implementation
- Reporting and audits
Timeline
Merchandise Set Team/Electronics Lead
Target
04.2024 - Current
Merchandising Set Team Lead
Lowe’s Home Improvement Store
04.2020 - 11.2024
Warehouse Operations Manager
HOWSE, INC
06.2019 - 04.2020
Oka Spa Supervisor
Choctaw Nation, INC
04.2018 - 06.2019
Operations Manager
Stein Mart INC.
09.2016 - 01.2018
Customer Experience Manager Banana Republic
GAP INC.
11.2013 - 09.2016
Some College (No Degree) - General Studies
Oklahoma City Community College
Some College (No Degree) - Ex Ray Technician
Oklahoma City Community College