Summary
Overview
Work History
Education
Skills
Timeline
Generic
Todd Hansma

Todd Hansma

White Cloud,MI

Summary

Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

11
11
years of professional experience

Work History

Custom Coordinator II

Tubelite Inc.
Walker, MI
06.2017 - Current
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Accurately entered customer orders into the order entry system while ensuring accuracy of pricing and product information.
  • Maintained up-to-date knowledge of current products, services, and pricing to ensure accurate order entry.
  • Researched discrepancies in customer orders to ensure accuracy of order entry.
  • Coordinated with other departments to resolve any issues related to customer orders.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Informed customers of shipping dates and tracking and order information.

Plant Supervisor

Tubelite Inc.
Dallas, Texas
05.2013 - 06.2017
  • Ensured production goals were met on a daily basis by monitoring workflow and scheduling personnel.
  • Supervised the maintenance of all equipment, facilities, and grounds to ensure safety and efficiency.
  • Developed and implemented training programs for new staff members.
  • Monitored employee performance and provided feedback to enhance productivity.
  • Created standardized operating procedures for manufacturing processes.
  • Addressed employee concerns in a timely manner while keeping morale high among staff members.
  • Supervised employees and day-to-day processes of plant.
  • Monitored employee performances and motivated team members on day-to-day basis by delivering positive reinforcement.
  • Enforced company policies, answered coworkers' questions and trained new personnel.

Education

High School Diploma -

Wyoming Park High
Wyoming, MI
06-1988

Skills

  • Resource Allocation
  • Staff Supervision
  • Consulting
  • Project Management
  • Contract Management
  • Data Entry
  • Team Oversight
  • Project Coordination
  • Operations Management
  • Process Improvement
  • Staff Management
  • Customer Service
  • Team Collaboration and Leadership
  • Production Coordination
  • Training and mentoring
  • Production Planning
  • Safety Management
  • Performance monitoring
  • Hiring and Training

Timeline

Custom Coordinator II

Tubelite Inc.
06.2017 - Current

Plant Supervisor

Tubelite Inc.
05.2013 - 06.2017

High School Diploma -

Wyoming Park High
Todd Hansma