Todd Hicks
Mount Pleasant,South Carolina
Summary
Senior outdoor enthusiast with a passion for sales and sharing cultural/outdoor experiences and love of adventure with others.
Overview
7
7
years of professional experience
Work History
Commercial Property Manager
Charleston Industrial
08.2023 - 11.2024
- Managed 5 commercial multi-tenant buildings with 100,000 sq. ft. of office space.
- Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
- Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
- Enhanced tenant satisfaction and retention by addressing concerns and resolving disputes promptly.
Certified Sommelier/Court of Master Sommeliers
FortyEight Wine Bar and Kitchen
02.2020 - 03.2022
- Improved overall dining experience by attentively addressing guest inquiries or concerns regarding wine selections or pairings.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, walk-in business and return business.
Sales/Operations/Inventory Specialist
Vineyard Vines
08.2017 - 12.2019
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Streamlined store room organization for improved efficiency in locating items and fulfilling orders.
Education
Bachelor of Arts - Behavorial Psychology
Ripon College
Ripon, Wisconsin05.1980
Skills
- Exceptional Customer Service
- Friendly, Positive Attitude
- Dependable, Responsible and Flexible
- Team Player and Collaborator
- Excellent Communication Skills
- Effective at Setting Sales Goals
Accomplishments
Colorado River, Colorado-2-day White Water Rafting Trip- 1994
Upper Gauley River, West Virginia-2-day White Water Rafting Trip-Spring-1995,1996
Pisgah National Forest, North Carolina, 3-day Hiking Trek-2017, 2018, 2019
Annapurna Circuit Hiking Trek (ACT), Nepal-2023
Inca Trail to Machu Picchu Hiking Trek, Peru-2024
Everest Base Camp/3 Passes Hiking Trek, Nepal-Spring 2025
Traveled to 49 Countries and 5 Continents-Current 2024
Timeline
Commercial Property Manager
Charleston Industrial
08.2023 - 11.2024
Certified Sommelier/Court of Master Sommeliers
FortyEight Wine Bar and Kitchen
02.2020 - 03.2022
Sales/Operations/Inventory Specialist
Vineyard Vines
08.2017 - 12.2019
Bachelor of Arts - Behavorial Psychology
Ripon College
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