Todd Joseph
Houston
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
Work History
Restaurant General Manager
Pizza Hut
01.2020 - 11.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
Assistant General Manager
Brinker Internationl, Chili's Grill & Bar
04.2015 - 01.2020
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Oversaw payroll preparation and administration for staff.
- Met business targets with streamlined operations strategies.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Education
Associate of Arts - Business Management
Florida Career College - Miami
Miami, FL05.2020
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Hiring decisions
- Budget planning
- Team management
- Staff management
- Performance improvement
- Customer engagement
Timeline
Restaurant General Manager
Pizza Hut
01.2020 - 11.2024
Assistant General Manager
Brinker Internationl, Chili's Grill & Bar
04.2015 - 01.2020
Associate of Arts - Business Management
Florida Career College - Miami
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