Todd O'Bryan
North Tonawanda,NY
Summary
Dynamic professional with extensive experience at Niagara County, excelling in project management and policy development. Proven track record in enhancing operational efficiency and compliance while leading diverse teams. Skilled in budget preparation and community engagement, driving significant improvements in service delivery and stakeholder relations. Committed to continuous improvement and strategic planning.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deputy County Clerk-DMV Operations Manager
NIAGARA COUNTY
Buffalo/Niagara County Metro Area, NY
01.2021 - Current
- Operated three Motor Vehicle offices in compliance with local, state, and federal regulations.
- Planned, directed, and administered activities of all motor vehicle offices to ensure efficiency.
- Developed and recommended internal policies to enhance operational effectiveness.
- Collaborated with senior department leadership on various administrative functions.
- Exercised independent judgment, acting in place of County Clerk as needed.
Deputy County Clerk Administration
NIAGARA COUNTY
Buffalo/Niagara County Metro Area, NY
01.2019 - 01.2021
- Oversaw administration, personnel, and payroll functions for 63 staff across multiple departments.
- Devised a sustainable quarterly reconciliation system for all funds managed by the clerk's office.
Deputy County Clerk Niagara County
NIAGARA FALLS DEPARTMENT OF MOTOR VEHICLES
Niagara Falls, NY
01.2016 - 01.2018
- Supervised 10 personnel at Motor Vehicle Registry office in Niagara Falls, NY.
- Served as primary liaison with state on driver’s licenses and traffic law updates.
- Facilitated development and execution of departmental policies and procedures.
- Conducted monthly audits for New York State DMV and participated in formal reviews.
- Collaborated with county clerk to prepare budget requests for office operations.
- Streamlined transactions by implementing express window for basic services.
- Coordinated with sheriff's department on grant allocation for waiting area TVs.
- Developed public information system to disseminate county services and application processes.
Board of Elections Clerk
CLERK OF NIAGARA COUNTY – BOARD OF ELECTIONS
Lockport, NY
01.2014 - 01.2018
- Oversaw all county, local, state, and federal elections within jurisdiction.
- Supervised compliance tracking for absentee, military, and federal voters.
- Conducted annual training sessions on operation and troubleshooting of electronic voting machines.
- Facilitated New York State certification process for poll workers.
- Educated voters and candidates regarding election laws and filing deadlines.
- Delivered state-mandated training to 372 poll workers across 93 polling sites.
- Managed accounts payable and receivable alongside purchase order generation.
Director of Sales & Marketing
IMPRESSIVE PRINTS
North Tonawanda, NY
01.2010 - 01.2014
- Managed $3.2 million in annual revenue for a private embroidery and screen print firm.
- Supervised regional sales staff of 9, driving performance and accountability.
- Developed and executed strategic plans to achieve sales targets and expand customer base.
- Established strong customer relationships by understanding business needs and objectives.
- Directed training programs to enhance sales team skills and customer retention strategies.
- Oversaw a 10,000-square-foot facility expansion, improving production capacity.
- Increased annual sales from 1.5 million to 3.2 million, facilitating technology upgrades.
- Introduced the first CRM software and online ordering system to streamline operations.
Regional Sales Representative
MD DESIGNS BY METAL DECOR
Springfield, IL
01.2000 - 01.2010
- Acted as primary contact for existing and prospective customers, identifying local business opportunities.
- Developed donor recognition programs across education and nonprofit sectors.
- Developed customer relationships to enhance brand loyalty and retention.
- Conducted product presentations to showcase design features and benefits.
- Collaborated with marketing team to create promotional materials and campaigns.
- Presented product offerings to potential customers, emphasizing alignment with customer needs.
- Participated in trade shows and conferences to educate clients through seminars.
- Cultivated ongoing business relationships through strategic networking.
Education
Masters of Public Administration, M.P.A -
Buffalo State University
Buffalo, NY05-2025
Bachelor of Science, B.S. - Interdisciplinary Studies
Salisbury University
Salisbury, MDSkills
- Critical thinking
- Team leadership
- Project management
- Policy development
- Budget preparation
- Community engagement
- Regulatory compliance
- Data analysis
- Public speaking
- Customer service
- Record management
- Election administration
- Document preparation
- Office administration
- Notary services
- Financial transactions
- Expenditure review
- Problem solving
- Public relations
- Legislative relations
- Goal setting
- Process improvement
- Cross-functional management
- Strategic planning
- Workflow prioritization
- Resource optimization
- Supervision
- Budgeting and finance
- Relationship building
- System implementation
- Continuous improvement methodologies
Professional Development
- Passport Acceptance Certification, U.S. State Department
- Sandler Sales Certified
- Corporate Mastermind Training (Entrepreneurial Leadership)
Certification
- Notary Public
Affiliations
- IAABO certified basketball official
- National Football League Chain Crew
- NASPAA Advisory Council Buffalo State University
Timeline
Deputy County Clerk-DMV Operations Manager
NIAGARA COUNTY
01.2021 - Current
Deputy County Clerk Administration
NIAGARA COUNTY
01.2019 - 01.2021
Deputy County Clerk Niagara County
NIAGARA FALLS DEPARTMENT OF MOTOR VEHICLES
01.2016 - 01.2018
Board of Elections Clerk
CLERK OF NIAGARA COUNTY – BOARD OF ELECTIONS
01.2014 - 01.2018
Director of Sales & Marketing
IMPRESSIVE PRINTS
01.2010 - 01.2014
Regional Sales Representative
MD DESIGNS BY METAL DECOR
01.2000 - 01.2010
Masters of Public Administration, M.P.A -
Buffalo State University
Bachelor of Science, B.S. - Interdisciplinary Studies
Salisbury University