Todd Purvis

7

• Supervised team of 7 employees and delegated duties and responsibilities to each member.
• Provided guidance on best practices related to customer service processes.
• Delivered exceptional customer service and handled inquiries and complaints.
• Monitored daily performance of team members to ensure compliance with company standards.

• Performed pre-trip inspections of delivery vehicle according to company guidelines.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
• Checked loads against shipping papers to verify contents and identify special handling requirements.
• Assisted warehouse personnel in packing orders when necessary.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.