Todd Reiner
Pittsburgh,PA
Summary
Entry-level trades candidate with experience in customer-facing, operational, and supervised work settings. Brings reliability, safety awareness, cleanup and inventory habits, and a practical approach to troubleshooting, making a strong fit for hands-on roles that value steady performance.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lead Host
Wigle Whiskey
Pittsburgh, PA
04.2026 - 08.2026
- Led host staff in managing table assignments for improved guest experience
- Guided guests to tables to optimize service efficiency
- Coordinated waitlist to reduce guest wait times and improve overall service
- Removed used dishes and utensils from tables for cleanliness
Host and Food runner
ROLANDS
Pittsburgh, PA
12.2025 - 02.2026
- Coordinated seating arrangements and tracked guest wait times to optimize service flow.
- Greeted guests at ROLANDS entrance with warm, professional service.
- Managed reservations using ROLANDS seating system.
- Seated parties promptly according to floor plan.
- Delivered timely food service, enhancing guest dining experience.
Sales Associate
Rally House
Pittsburgh, PA
05.2024 - 10.2024
- Assisted customers with fan apparel, team gear, and store product selection at Rally House.
- Assisted customers in finding products to improve their shopping experience
- Operated point-of-sale system for sales, returns, and gift card transactions.
- Restocked shelves with licensed sports merchandise and seasonal team apparel.
Community Health Worker Intern
Strategic Consulting Partners
Mechanicsburg, PA
02.2023 - 09.2024
- Developed and implemented community outreach programs to address needs of patients and caregivers.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Established rapport with patients, easing stress during challenging situations through effective interpersonal skills.
- Built strong and trusting rapport with clients and loved ones.
- Referred patients to medical specialists or other practitioners for more specialized courses of treatment.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Provided information, support, and comfort to families of patients, enhancing their understanding and emotional well-being.
- Utilized Health planet to document patient behavior, mental status and sleeping and eating patterns.
- Engaged in training programs to improve expertise and knowledge. to validate or refresh basic professional skills.
Shift Manager
Noodles & Company
Pittsburgh, PA
03.2024 - 04.2024
- Supervised shift operations in fast-casual noodle restaurant
- Oversaw staff performance and developed schedules to ensure optimal coverage and workflow
- Trained crew on guest service and kitchen procedures
- Monitored food safety and sanitation standards
Education
PA Registered Pre-Apprentice Program - Breaking the Chains of Poverty
Pittsburgh A. Philip Randolph Institute
Pittsburgh, PA11-2026
Trade school - Pre hospital care
Upmc
Pittsburgh, PA01-2024
High school diploma -
Plum Shs
Plum, PA06-2006
Skills
- Customer service and support
- Inventory management
- Data-driven decision making
- Case management
- Patient observation
- Retail experience
- Performance management
- Problem solving
- Dependability
- Order fulfillment
- Cash handling
- Mechanical troubleshooting
- Flexibility
- Office experience
- Typing skills
- Food safety procedures
- Conflict resolution
- Team motivation
- Administrative support
- Sales communication
- Creativity and multitasking
- Healthcare compliance and documentation
- Event management and coordination
Certification
- Food Handler Certification September 2023 to Present
- BLS Certification 2022 to Present
- Certified Recovery Specialist
- ServSafe Food Handler Certification
- Mental health First Aid
- Hazwoper 11/13
- OSHA 30 11/13
- CPR/First Aid 11/13
- Penn Dot Flagger 11/13
- Mold Remediation 11/13
Languages
English
Timeline
Lead Host
Wigle Whiskey
04.2026 - 08.2026
Host and Food runner
ROLANDS
12.2025 - 02.2026
Sales Associate
Rally House
05.2024 - 10.2024
Shift Manager
Noodles & Company
03.2024 - 04.2024
Community Health Worker Intern
Strategic Consulting Partners
02.2023 - 09.2024
PA Registered Pre-Apprentice Program - Breaking the Chains of Poverty
Pittsburgh A. Philip Randolph Institute
Trade school - Pre hospital care
Upmc
High school diploma -
Plum Shs