Todd Ribarchik
Millville
Summary
Proactive and adaptable individual with a versatile background in customer service and warehouse operations. Recognized for fostering teamwork and training new staff, contributing to a cohesive work environment and improved service delivery.
Experienced with automotive paint application, encompassing preparation, mixing, and spraying techniques. Utilizes expertise in color matching and surface refinishing to deliver consistent, high-quality results. Knowledge of industry standards and best practices, ensuring optimal performance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Sales Associate
Antietam Dairy
Waynesboro, PA
04.2023 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory levels through regular stock checks and organized displays for optimal presentation.
- Collaborated with team members to implement promotional campaigns, boosting sales visibility and customer engagement.
- Developed deep product knowledge to educate customers on dairy offerings and nutritional benefits.
- Trained new staff on operational procedures and customer service best practices, fostering a cohesive team environment.
- Monitored customer feedback to enhance service delivery standards and address concerns proactively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Delivered products efficiently while ensuring compliance with safety regulations.
- Analyzed customer feedback to identify areas for service enhancement and development.
- Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
- Collaborated with team members to identify new business opportunities and expand client base.
- Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
- Improved route efficiency by utilizing GPS technology and adjusting plans based on real-time traffic conditions.
- Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
- Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
Inbound Warehouse Associate
The Webstraunt Store
Hagerstown, MD
10.2025 - 12.2026
- Operated material handling equipment to efficiently move products within warehouse environment.
- Received and inspected incoming shipments for accuracy and quality control.
- Organized inventory in designated locations to enhance accessibility and streamline retrieval processes.
- Collaborated with team members to ensure timely fulfillment of customer orders.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in training new associates on warehouse procedures and best practices.
- Utilized inventory management software to track stock levels and manage reordering processes.
Automotive Paint Technician
Swartz Collision
Winfield, PA
01.2019 - 06.2025
- Prepared surfaces for painting by cleaning, sanding, and priming to ensure optimal adhesion.
- Mixed paint formulas according to specifications, ensuring color accuracy and consistency.
- Operated spray guns and other painting equipment with precision to achieve high-quality finishes.
- Conducted inspections of painted surfaces to identify defects and implemented corrective measures promptly.
- Maintained inventory levels of paints and supplies, facilitating timely project completions.
- Collaborated with team members to streamline workflow processes, enhancing overall efficiency in operations.
- Trained new technicians on safety protocols and best practices in automotive painting techniques.
- Reduced rework rates by maintaining strict attention to detail during the painting process and thoroughly inspecting finished products.
- Achieved consistent color matching on all vehicles by utilizing advanced color matching technologies and regularly calibrating equipment.
- Supported the company''s sustainability initiatives by properly disposing of hazardous materials according to local regulations and minimizing waste where possible.
- Completed jobs efficiently by prioritizing tasks, effectively managing time, and collaborating with team members when needed.
- Contributed to team success by actively participating in training sessions and sharing knowledge with others in the department.
- Provided mentorship and guidance to new hires or junior staff members, helping them quickly become proficient in their roles as automotive paint technicians.
- Attended trade shows and conferences to stay up-to-date on the latest advancements in automotive paint technology.
- Implemented new paint mixing techniques that increased accuracy and reduced wasted materials, leading to cost savings for the company.
- Maintained a high level of organization in the work area by keeping tools and equipment clean, properly stored, and easily accessible.
Automotive Paint Technician
W&W Autobody
Fairless Hills, PA
09.2011 - 01.2019
- Implemented quality control measures that improved final product standards and reduced rework rates significantly.
- Maintained exceptional work quality standards through rigorous surface preparation, masking, and sanding procedures prior to painting.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in automotive painting technology.
- Performed thorough exterior and interior cleaning of vehicles, ensuring high-quality finishes.
- Utilized advanced detailing tools to restore vehicle appearance and condition effectively.
- Implemented efficient workflows for detailing processes, enhancing overall productivity.
Education
High School Diploma -
Bucks County Technical High School
Fairless Hills, PA06-2003
Skills
- Customer service
- Teamwork and collaboration
- Warehouse safety
- Loading and unloading
- Shipment receiving
- Attention to detail
- Efficient workflow management
- Quality control inspection
- Detail-oriented finishing
- Environmental compliance
- Chemical safety awareness
- Paint mixing proficiency
Timeline
Inbound Warehouse Associate
The Webstraunt Store
10.2025 - 12.2026
Sales Associate
Antietam Dairy
04.2023 - Current
Automotive Paint Technician
Swartz Collision
01.2019 - 06.2025
Automotive Paint Technician
W&W Autobody
09.2011 - 01.2019
High School Diploma -
Bucks County Technical High School