Summary
Overview
Work History
Education
Skills
Timeline
Generic

TODD SAMPLES

Hughes Springs,TX

Summary

Dynamic Front of House Manager with a proven track record at 5D CATTLE CO, excelling in customer service delivery and team leadership. Skilled in POS system operations and training staff, I fostered a collaborative environment that enhanced guest satisfaction and operational efficiency. Committed to maintaining high standards and resolving issues promptly. I leverage interpersonal communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests.



Overview

11
11
years of professional experience

Work History

Front of House Manager

5D CATTLE CO
10.2014 - Current
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Performed cash handling activities and secured nightly bank deposits.

SERVER/Crew Trainer

Saltgrass Steakhouse
02.2019 - 05.2020
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Line Leader

SKINNERS
09.2018 - 02.2019
  • Monitored product quality to achieve superior quality reputation.
  • Safely operated Grills and Fryers to avoid accidents and mishaps.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
  • Collaborated with manager on performance-related issues and employee performance reviews.

Education

High School Diploma -

AVINGER HIGH SCHOOL
AVINGER
06-2015

Skills

  • Food handler TABC
  • POS system operations
  • Training and coaching
  • Customer service delivery

Timeline

SERVER/Crew Trainer

Saltgrass Steakhouse
02.2019 - 05.2020

Line Leader

SKINNERS
09.2018 - 02.2019

Front of House Manager

5D CATTLE CO
10.2014 - Current

High School Diploma -

AVINGER HIGH SCHOOL

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