Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Thurmon

Canton,GA

Summary

Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.


Experienced with inventory management, order picking, and shipping processes. Utilizes organizational skills to maintain accurate records and streamline operations. Knowledge of warehouse safety protocols and team collaboration to ensure smooth workflow.



Overview

13
13
years of professional experience

Work History

Sales Associate

2 Bear Arms
02.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Installer Helper

Obrian Renovations
01.2019 - 01.2020
  • Contributed to a safe working environment by adhering to safety protocols and guidelines.
  • Maintained job site cleanliness, disposing of debris properly to minimize risks and hazards associated with cluttered workspaces.
  • Elevated teamwork capabilities through effective communication of task expectations, progress updates, and collaborative problem-solving discussions among team members during installations.
  • Demonstrated adaptability by quickly learning new installation techniques and methods as needed for various projects.
  • Supported lead installers in the accurate measurement and cutting of materials for precise fitment during installations.

Warehouse Assistant

Ubique Group
02.2013 - 12.2018
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Collaborated with other departments to optimize warehouse operations and keep production high.
  • Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
  • Supported continuous improvement by providing feedback on workflow inefficiencies to management.
  • Sorted and delivered materials to different work areas and staff.

Assistant Manager

Midas Auto Service
03.2012 - 12.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Education

GED -

Cherokee Learning Center
Canton, GA
06-2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule

Timeline

Sales Associate

2 Bear Arms
02.2020 - Current

Installer Helper

Obrian Renovations
01.2019 - 01.2020

Warehouse Assistant

Ubique Group
02.2013 - 12.2018

Assistant Manager

Midas Auto Service
03.2012 - 12.2017

GED -

Cherokee Learning Center

Similar Profiles

CREATE PROFILE