Tomara Landers

Phlebotomist

Wise Health System

03.1999 - 02.2001

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified patients' identification for proper sample collection.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Monitored supply levels and placed orders for laboratory supplies.