Tomas Farkass
Pompano Beach,FL
Summary
Dynamic sales professional with a proven track record at West Marine, excelling in customer service and teamwork. Recognized for boosting sales revenue through effective problem-solving and relationship-building. Adept at implementing operational improvements and fostering a positive work environment, ensuring exceptional client experiences and driving business growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Sales Associate
West Marine
08.2009 - Current
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Administrator - Business Operations
Wine World Group
04.2008 - 07.2019
- Implemented operational procedures and IT systems to streamline operations of this food and wine business..
- Evaluated operational efficiency, identifying opportunities for process improvements or cost savings initiatives
- Cultivated a positive work environment by promoting employee engagement initiatives and fostering open lines of communication among team members.
- Oversaw vendor relationships, negotiating contracts for optimal pricing and quality assurance.
- Continuously reviewed industry trends, staying informed on best practices relevant to Business Operations Administration.
Sales Coordinator
Science Applications International Corporation
08.2000 - 05.2003
- Built relationships with customers and community to establish long-term business growth.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared sales presentations for clients showing success and credibility of products.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Education
Business Administration, Major in Management
Florida State University
Tallahassee, FLNo Degree - Managing The Information Technology Program
Harvard University
Cambridge, MASkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Excellent people skills
- Outgoing personality
- Professional demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hungarian
Limited Working
Timeline
Sales Associate
West Marine
08.2009 - Current
Administrator - Business Operations
Wine World Group
04.2008 - 07.2019
Sales Coordinator
Science Applications International Corporation
08.2000 - 05.2003
Business Administration, Major in Management
Florida State University
No Degree - Managing The Information Technology Program
Harvard University
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