Tomas Flores
Fort Worth,Texas
Summary
Hardworking employee enthusiastic about learning the On Premise field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Off Premise Sales Representative
Ben E. Keith Beverages
04.2022 - Current
Swing-Sales Representative
Ben E. Keith Beverages
08.2021 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Merchandiser
Ben E. Keith Beverages
04.2019 - 08.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays.
- Inspected merchandise for quality and arranged proper display location on floor.
Sales And Service Route Assistant
Ben E. Keith Beverages
01.2017 - 04.2019
- Supported route planning efforts for improved fuel efficiency and reduced operational costs.
- Supported the implementation of new technology or process improvements within the department, acting as a trainer and resource for colleagues.
- Provided training for new hires on proper routing procedures and company policies, promoting a consistent work environment.
- Addressed any delivery issues or discrepancies promptly, fostering positive relationships with customers and vendors.
Warehouse Order Selector 2nd Shift
Ben E. Keith Beverages
01.2016 - 01.2017
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Part-Time Store Stocker
Ben E. Keith Beverages
01.2014 - 01.2016
- Assisted in the training of new hires on proper stocking techniques, safety protocols, and store policies to ensure a consistent level of service across all team members.
- Increased efficiency in restocking tasks by using tools such as pallet jacks, hand carts, and ladders safely and responsibly.
Asst. Manager
Sonic Drive
01.2012 - 01.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Diploma -
Trinity High School
01.2014
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
- Sales expertise
- Sales strategy development
- Complex Problem-Solving
- Sales Development
- Client Service
- Performance Improvement
References
- Dennis R Flores, Logistics Coordinator , Ben E. Keith Beverages, 214-878-7029
- Shamir Stokes, Area Sales Manger , Ben E Keith Beverages , 214-502-9733
- Tomas S. Flores, 469-831-4397 55, tescarcega44@gmail.com, 1000 East Ash Lane Euless, Texas
Timeline
Off Premise Sales Representative
Ben E. Keith Beverages
04.2022 - Current
Swing-Sales Representative
Ben E. Keith Beverages
08.2021 - 04.2022
Merchandiser
Ben E. Keith Beverages
04.2019 - 08.2021
Sales And Service Route Assistant
Ben E. Keith Beverages
01.2017 - 04.2019
Warehouse Order Selector 2nd Shift
Ben E. Keith Beverages
01.2016 - 01.2017
Part-Time Store Stocker
Ben E. Keith Beverages
01.2014 - 01.2016
Asst. Manager
Sonic Drive
01.2012 - 01.2014
Diploma -
Trinity High School
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