Tomas Jaramillo
Revere,MA
Summary
Dynamic customer service professional with a proven track record at Stephanie’s Restaurant, excelling in high-pressure environments. Skilled in multitasking and effective time management, I enhance guest experiences through attentive service and collaboration. Adept at handling reservations and inquiries, I consistently ensure customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Host
Stephanie’s Restaurant
Revere, MA
12.2024 - 03.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Shelf Stocker
Bershike Farms
Revere, MA
08.2024 - 12.2024
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
Cashier
Five Guys
Revere, MA
01.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Revere High School
06.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Stephanie’s Restaurant
12.2024 - 03.2025
Shelf Stocker
Bershike Farms
08.2024 - 12.2024
Cashier
Five Guys
01.2024 - 07.2024
Revere High School