Hi, I’m
Tomas Polanco Saucedo
Coral Springs,FL
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
13
years of professional experience
Work History
Cubesmart Self-storage
District Manager
08.2018 - Current
Job overview
- Direct operation of day today tactical and long-term strategic execution a 15 retail stores located in competitive markets
- Oversaw all district PNL, fiscal budgets, payroll, facility services, revenue management, district staffing and ongoing employee development
- Recruit, hire, coach an retain and engaged team of high performing property managers through the ongoing coaching and leading by example
- Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with customers
- Respond to customer inquiries in a timely manner and address their concerns quickly
- Manage P&L to include payroll, repair in maintenance an expense budget
- Conduct regular property audits, ensuring properties are safe and meet all company operational standards
- Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention.
CUBESMART SELF-STORAGE
General Manager
08.2017 - 08.2018
Job overview
- Managed daily operations of 1300+ units
- Delivered superior customer service through phone selling techniques and walk-ins
- Maintained clean, safe and secure environment
- Managed Accounts Receivable process
- Adhered to budgeted occupancy, delinquency, revenue, insurance and POS sales
- Prepared units for auction as prescribed by law
- Coordinated vendor purchases and contractors
- Scheduled and processed paperwork for moving truck rental.
CUBESMART SELF-STORAGE
General Manager
10.2015 - 08.2017
Job overview
- Managed daily operations of 700+ units
- Increased occupancy rate from 82% to 95% within 7 months
- Delivered superior customer service through phone selling techniques and walk-ins
- Maintained clean, safe and secure environment
- Managed Accounts Receivable process
- Adhered to budgeted occupancy, delinquency, revenue, insurance and POS sales
- Prepared units for auction as prescribed by law
- Coordinated vendor purchases and contractors
- Scheduled and processed paperwork for moving truck rentals
UPS
Supervisor
11.2014 - 09.2015
Job overview
- Setup and breakdown operations during pre-load shift
- Manage a team of up to 9 individuals
- Maintain a safe working environment
- Ensure packages are unloaded on time
- Collected and analyzed performance data from previous day and create reports.
IT HARDWARE SYSTEMS INC
Assistant Supervisor
01.2011 - 11.2014
Job overview
- Identify and research prospective suppliers
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Revised work practices to improve efficiency, boost quality and meet production goals.
Education
Bachelor of Arts from History
Associate of Arts from General Studies
Skills
- Multi-Unit Management
- Operations Management
- Revenue Management
- Budgeting
- Financial Management
- Vendor Management
- Time-Management
- Leadership Development
- Recruiting and Hiring
- Customer Relations
Accomplishments
- District Manager of the Month, 12/2020
- All Star 2018 Cubesmart Rising Star
- 2017 Cubesmart 4th Quarter All Star
- 2017 Cubesmart Annual All Star
Additional Information
- District Manager of the Month, 12/2020
- All Star 2018 Cubesmart Rising Star
- 2017 Cubesmart 4th Quarter All Star
- 2017 Cubesmart Annual
Languages
English
Spanish
Timeline
District Manager
Cubesmart Self-storage
08.2018 - Current
General Manager
CUBESMART SELF-STORAGE
08.2017 - 08.2018
General Manager
CUBESMART SELF-STORAGE
10.2015 - 08.2017
Supervisor
UPS
11.2014 - 09.2015
Assistant Supervisor
IT HARDWARE SYSTEMS INC
01.2011 - 11.2014
Bachelor of Arts from History
Associate of Arts from General Studies
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