Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Tomasa Jones

12315 Jones Maltsberger Apt 509 San Antonio

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

18
18
years of professional experience

Work History

Flight Attendant

Eastern Air Express
05.2024 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Flight Attendant

IAero Airways
07.2022 - 04.2024
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Used excellent customer service skills in addressing passengers' needs.

Texas Department of Criminal Justice

Lieutenant
02.2007 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Education

Sul Ross State University
Alpine, TX

Bachelor of Arts - Psychology

Sul Ross State University
Alpine, TX
05.1996

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid
  • Reliability and punctuality
  • Hospitality service expertise
  • Food and Beverage Service
  • Emergency Response
  • Flight safety

Accomplishments

With iAero I was a Fight Attendant Lead. Which allowed me to work with new and old co-workers. I was responsible to insure safety, security and FAA regulations were being followed.

Languages

Spanish
Professional Working

Timeline

Flight Attendant

Eastern Air Express
05.2024 - Current

Flight Attendant

IAero Airways
07.2022 - 04.2024

Texas Department of Criminal Justice

Lieutenant
02.2007 - 03.2022

Sul Ross State University

Bachelor of Arts - Psychology

Sul Ross State University

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Tomasa Jones