Driven store manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and customer engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General
Virginia Beach, VA
10.2016 - Current
Secured store perimeter and enforced procedures to minimize losses and protect store assets
Hired, trained and managed team of 9 associates, including evaluating performance and enforcing disciplinary actions
Updated store pricing, signage and merchandising based on current promotions
Certified Energy Clerk
Shore Up Inc Community Action
Salisbury, MD
06.2010 - 09.2016
Wrote agendas and notes and sent out automatic notifications for upcoming meetings
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
Effectively controlled the release of proprietary and confidential information for general client lists