Tomeka Lowry
Lancaster,SC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
1999
1999
years of post-secondary education
Work History
Cashier
Biscuitville
Lancaster
10.2024 - Current
- Processed customer transactions accurately and efficiently.
- Handled cash register operations and balanced cash drawers daily.
- Provided excellent customer service and addressed inquiries promptly.
- Maintained cleanliness and organization of the dining area and service stations.
- Assisted with inventory management and restocked supplies as needed.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Trained new cashiers on register procedures and company policies.
- Promoted daily specials to enhance customer experience and drive sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cook
Dunkin' Donuts
Lancaster, South Carolina
04.2023 - 11.2023
- Prepared food items following standardized recipes and procedures.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Operated kitchen equipment such as fryers, ovens, and grills safely.
- Monitored food safety standards during food handling and storage.
- Provided excellent customer service while taking orders at the counter.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Cashier
Food Lion
Lancaster
06.2022 - 03.2023
- Processed customer transactions accurately and efficiently.
- Handled cash register operations and balanced cash drawers daily.
- Provided excellent customer service and addressed inquiries promptly.
- Promoted daily specials to enhance customer experience and drive sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
Housekeeper
Lancaster Grove Senior Living
Lancaster
02.2022 - 05.2022
- Cleaned resident rooms and common areas to maintain a hygienic environment.
- Assisted residents with daily living activities to promote comfort and independence.
- Stocked supplies in housekeeping carts and storage areas for efficient workflow.
- Reported maintenance issues promptly to ensure safety and functionality of facilities.
- Organized cleaning schedules to prioritize tasks based on resident needs and events.
- Collaborated with nursing staff to support residents' health and wellness initiatives.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
Education
York Comprehensive High School
York, SCSkills
- Point of sale operation
- Inventory management
- Customer transaction processing
Customer Service
References
References available upon request.
Timeline
Cashier
Biscuitville
10.2024 - Current
Cook
Dunkin' Donuts
04.2023 - 11.2023
Cashier
Food Lion
06.2022 - 03.2023
Housekeeper
Lancaster Grove Senior Living
02.2022 - 05.2022
York Comprehensive High School