Tomi Cummings
Veradale,WA
Summary
Customer service professional with extensive experience in retail, cashiering, merchandising, and senior living food service. Expertise in enhancing customer satisfaction, managing transactions, and organizing merchandise to streamline operations. Proven ability to collaborate effectively within teams and adapt to diverse work environments.
Overview
4
4
years of professional experience
Work History
Cashier
Grocery Outlet
07.2026 - 10.2026
- Processed cash and card transactions, ensuring accurate financial handling and customer satisfaction.
- Resolved customer checkout concerns, enhancing overall service quality and experience.
- Assisted 80+ customers daily with purchases and inquiries, ensuring positive shopping experiences.
- Maintained an organized checkout area and supported coworkers with daily tasks.
- Quickly learned register procedures and daily store routines.
Independent Pet Care Provider
Volunteer
Spokane Valley, Washington
10.2026 - Current
- Provide regular care for multiple pets five days a week, following a consistent daily routine.
- Ensured pets were fed, provided fresh water, and received ample attention and companionship.
- Followed care instructions to promote optimal pet health while prioritizing comfort and well-being of dogs and cats.
- Created a safe, clean, and comfortable environment to deliver reliable pet care.
Dietary Aide
Sullivan Park Assisted Living
11.2025 - 04.2026
- Supported daily meal preparation and service for 55+ residents while accommodating individual preferences and dietary needs.
- Recognized residents' meal preferences for better service residents' usual meal choices to provide more personalized service.
- Communicated special requests and dietary needs with kitchen staff.
- Coordinated with kitchen staff to ensure accurate fulfillment of special requests and dietary needs.
- Ensured cleanliness and organization of kitchen and dining areas to support safe and pleasant dining experiences.
Merchandise Associate
HomeGoods
05.2024 - 03.2025
- Guided customers in selecting merchandise tailored to their needs and preferences.
- Aided customer in choosing Christmas dinnerware for personal use and a separate set as a gift, enhancing customer satisfaction.
- Organized merchandise on shelves to enhance product visibility and accessibility. to keep products accessible and easy to locate.
- Assisted with unloading shipments from delivery trucks for inventory replenishment, sorting, and putting away incoming shipments.
- Maintained seasonal displays to attract customer attention and promote sales. and attractive sales-floor presentations.
- Assisted with unloading, sorting, and putting away incoming shipments.
Cashier
Joann Fabrics
03.2024 - 10.2024
- Guided customers in selecting fabrics, craft supplies, and other merchandise to enhance shopping experience.
- Provided friendly customer service throughout shoppers' visits.
- Addressed product inquiries and facilitated returns and exchanges to ensure customer satisfaction.
- Answered product questions and assisted with returns and exchanges.
- Delivered friendly customer service, fostering a welcoming atmosphere during shoppers' visits.
Dietary Aide
Sullivan Park Care Center
01.2023 - 07.2023
- Assisted in meal preparation and service for residents with specific dietary requirements to ensure nutritional needs were met.
- Coordinated preparation and organization of meal trays to align with residents' dietary needs, enhancing overall dining experience.
- Communicated meal preferences and special requests to kitchen staff.
- Worked with kitchen staff to keep meal service running smoothly.
- Collaborated with kitchen staff to maintain efficient meal service, contributing to timely and satisfactory dining for residents.
Education
High School Diploma -
Barker High School
Veradale, WASkills
- Cash handling
- Customer relations
- Returns & Exchanges
- Retail Store Operations
- Stocking & Merchandise Organization
- Store Displays & Merchandising
- Inventory Support
- Food preparation
- Food safety
- Time management
- Problem solving
- Teamwork and Communication
Timeline
Independent Pet Care Provider
Volunteer
10.2026 - Current
Cashier
Grocery Outlet
07.2026 - 10.2026
Dietary Aide
Sullivan Park Assisted Living
11.2025 - 04.2026
Merchandise Associate
HomeGoods
05.2024 - 03.2025
Cashier
Joann Fabrics
03.2024 - 10.2024
Dietary Aide
Sullivan Park Care Center
01.2023 - 07.2023
High School Diploma -
Barker High School