Tomika Luster
Clarksville,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Salon Owner/Operator
Genesis Hair Salon
04.2011 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
Educator
Queen City College
01.2017 - 02.2019
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
Stylist
Higher Level Hair Studio
07.2008 - 04.2011
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College - Clarksville
Clarksville, TNNo Degree - Cosmetology Education
Queen City College
Clarksville, TNHigh School Diploma -
Northwest High School
Clarksville, TN06.1996
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Educator
Timeline
Educator
Queen City College
01.2017 - 02.2019
Salon Owner/Operator
Genesis Hair Salon
04.2011 - Current
Stylist
Higher Level Hair Studio
07.2008 - 04.2011
Associate of Science - Medical Assisting
Miller-Motte Technical College - Clarksville
No Degree - Cosmetology Education
Queen City College
High School Diploma -
Northwest High School
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